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About

No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.

About

An API and low-code Communications Platform as a Service (CPaaS) offering designed to help enterprises lower cost, reduce complexity, and accelerate IT roadmaps. Map and automate customer journeys in minutes using a drag-and-drop editor with powerful building blocks (nodes). Shift to low-code development to reduce the time to market for new applications and journeys. Seamlessly consume events from existing systems to trigger customer communication flows. Integrate customer interactions with backend systems to achieve end-to-end automation. Easily test, deploy, and make iterative changes to flows in a secure and scalable serverless environment. Leverage our extensive portfolio of communication APIs and SDKs for SMS, voice, push, RCS, WhatsApp, video, etc., to engage customers on their preferred channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams looking for a solution to streamline and personalize their communications systems across multiple channels

Audience

Companies that want to automate and orchestrate all customer interactions centrally

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BICS
Founded: 1996
Belgium
www.bics.com

Company Information

Cisco
Founded: 1984
United States
imimobile.com/products/webex-connect

Alternatives

Alternatives

MirrorFly

MirrorFly

CONTUS TECH
Brightlink Voice

Brightlink Voice

Brightlink
Authkey

Authkey

Authkey.io
smsmode

smsmode

smsmode©

Categories

SIP Trunk Supported

Categories

Integrations

WhatsApp Supported
BasicOps Not Supported
Cal ID Not Supported
Microsoft Teams Supported
NiCE CXone Mpower Not Supported
Recall.ai Not Supported
Rootly Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Stackreaction Not Supported
Webex Campaign Not Supported
Webex Engage Not Supported
Webex Notify Not Supported
Zendesk Not Supported
toby Not Supported

Integrations

WhatsApp Supported
BasicOps Supported
Cal ID Supported
Microsoft Teams Not Supported
NiCE CXone Mpower Supported
Recall.ai Supported
Rootly Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Stackreaction Supported
Webex Campaign Supported
Webex Engage Supported
Webex Notify Supported
Zendesk Supported
toby Supported
Claim BICS and update features and information
Claim BICS and update features and information
Claim Webex Connect and update features and information
Claim Webex Connect and update features and information