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About

It's easier to plan sprints efficiently when you use Axosoft Release Planner to view the capacities of your sprint, team, and team members and assign work accordingly. Visualize progress with Axosoft's Card View. This fully interactive kanban board allows you to customize and edit item cards, add work logs, and see work-in-progress limits. Release on time when you have the right metrics at your fingertips. Axosoft custom dashboards provide a concise overview of your velocity, projected ship date and more. Turn emails into support tickets, respond from inside Axosoft, and track customer conversations from start to finish! Build unlimited Wiki pages for test cases and documentation, and link to them from Axosoft items for quick reference. Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts. A powerful and comprehensive set of tools for software developers.

About

A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

A powerful and comprehensive set of development tools for software developers and teams

Audience

Companies seeking a solution to build software, support their customers, and grow their business

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per year
Free Version Not Supported
Free Trial Supported

Pricing

$9.99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Axosoft
Founded: 2002
United States
www.axosoft.com

Company Information

DevRev
Founded: 2020
United States
devrev.ai/

Alternatives

Alternatives

Jira

Jira

Atlassian
Yodiz

Yodiz

VizTrend
Shelf

Shelf

Shelf.io

Categories

Bug Tracking Supported
Issue Tracking Supported
Project Management Supported
Scrum Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Tools Supported
Chatbot Supported
Customer Service Supported
Generative AI Supported
Help Desk Supported
Issue Tracking Supported
Live Chat Supported
Product Management Supported
Product Roadmap Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Not Supported
Scheduling Not Supported
Task Management Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Integrations

Bitbucket Supported
GitHub Supported
GitLab Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Slack Supported
Zendesk Supported
BugHerd Supported
Bugsnag Supported
CircleCI Not Supported
Google Calendar Supported
Linear Not Supported
Microsoft 365 Supported
Salesforce Not Supported
Stackify Retrace Supported
Stackreaction Supported
TestComplete Supported
TestLodge Supported
Workers by Delos Not Supported
Zapier Supported

Integrations

Bitbucket Supported
GitHub Supported
GitLab Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Slack Supported
Zendesk Supported
BugHerd Not Supported
Bugsnag Not Supported
CircleCI Supported
Google Calendar Not Supported
Linear Supported
Microsoft 365 Not Supported
Salesforce Supported
Stackify Retrace Not Supported
Stackreaction Not Supported
TestComplete Not Supported
TestLodge Not Supported
Workers by Delos Supported
Zapier Not Supported
Claim Axosoft and update features and information
Claim Axosoft and update features and information
Claim DevRev and update features and information
Claim DevRev and update features and information