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About

Put AI in the hands of your engineers to automatically detect, investigate, & resolve quality issues, months faster. High-precision AI automatically catches and contextualizes issues as soon as a trend emerges in the hands of your customers. Empower your team to solve complex problems instead of being stuck manually analyzing text and disconnected data. Enable your team to gain visibility and collaborate across geographic regions and departments to understand the full scope of an emerging issue. With automatic issue detection and prioritization, your team can focus on identifying root causes and implementing countermeasures to increase customer satisfaction and profitability.

About

Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues. Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data. Analyze Issues and investigate the Data Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging. Use Record Workflows To Resolve 7X Faster Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget and Record manual control

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an AI observability command center to detect and solve emerging quality issues

Audience

Customer support, customer operation, customer experience

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Axion Ray
Founded: 2021
United States
www.axionray.com

Company Information

Record
Founded: 2022
Israel
torecord.it

Alternatives

Alternatives

Remo

Remo

Pilixo

Categories

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Not Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Intercom Not Supported
Zendesk Not Supported
monday AI work platform Not Supported

Integrations

Intercom Supported
Zendesk Supported
monday AI work platform Supported
Claim Axion Ray and update features and information
Claim Axion Ray and update features and information
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Claim Record and update features and information