Axero vs. HubEngage Comparison


Axero Axero Solutions	HubEngage	+	+
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About Your organization is unique, so shouldn't your intranet be, too? Axero streamlines knowledge, communication, and collaboration in one digital hub tailored to how your teams actually work. Combining the speed of an out-of-the-box solution with the flexibility of a custom platform, you get a digital headquarters that feels 100% you. Maximize ROI through Customization: Configure workflows, structure, and design to match your specific organizational goals. Preserve IT Resources: Achieve granular control with the in-house experience without distracting your IT team from core projects. Hyper-Relevant Communication: From AI tools to role-based permissions, ensure employees only see the info they need to succeed. Seamless Integration: Connect your existing ecosystem with 500+ REST APIs and integrate with the tools you use today. Not one Axero intranet is the same and that's because every workplace is different. Increase productivity and efficiency with an intranet that works for you!		About HubEngage is a state-of-the-art, intelligent employee experience platform for communications and engagement. HubEngage enables companies of all sizes to engage their employees with relevant communications features combined with deep segmentation tools and in-depth analytics. Combined with a multi-channel approach via iOS and Android apps, desktop intranets, emails, and digital displays, companies can reach 100% of their workforce 24/7. Visit us at HubEngage.com and book a demo today! The HubEngage platform allows for companies of all sizes to solve for unique employee engagement needs from communications to recognitions to employee feedback. As an innovative organization, you can empower your employees and help them achieve objectives that are in -line with the mission, vision, and company values. Enrich the lives of your employees so they can contribute a 100% to the company legacy.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Great for businesses of all sizes. Customers include: Toyota, Johns Hopkins University, Benjamin Moore, Infor, CHG Healthcare, and many more.		Audience Manufacturing, Hospitality, Automotive, Biotech, Construction, CPG, Energy & Oil, Healthcare, Food Services, Retail
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $500/month Axero offers 4 pricing options that are designed for organizations of every size and complexity: start with a ready-to-use employee intranet, add features as you need them, or go fully custom. Teams under 500 people can start with Axero Go at flat monthly prices: Essentials is $500/month for up to 100 people, and Growth is $2,000/month for up to 500, adding SSO, directory sync, spaces, and content approvals. Essentials includes a 7-day free trial with no credit card, and both Axero Go plans are 50% off for the first 2 months. Larger organizations can choose Axero Premium or Enterprise, starting at $10 to $15 per user per month, with volume and multi-year discounts, dedicated onboarding, 20+ integrations, and on-premises hosting on Enterprise. Free Version Not Supported Free Trial Supported		Pricing $5 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.4 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros I love that the Axero support team is quick to respond to private cases that I create with questions or requests my team has. They have a very active support team that is diligent about finding answers and coaching my team through issues we may encounter. I like that Axero provides a rather robust user experience for site administrators and has extreme customization available for user permissions within Communifire. So many features, a bit daunting at first but you get the feel for it. It's well organized and the interface is mostly intuitive. Ease of general use, scalability, and their overall support are definite pros to Axero. They usually resolve issues within minutes of the initial ask. Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup. Positive feedback from users, organized and easy to navigate, responsive customer support, many different features to incorporate, and sleek designs. Our organization has needed to use the Communifire platform for projects, rather than departments, and with a multitude of customizations that has essentially redesigned much of the system - and it still works! But we couldn't have done it without the support team. They are so helpful and always eager to help. Plus, there are 100's of videos, articles, anything to help find the answers we need. * Very customizable -- can use CSS overrides (if you have a software developer/coder on staff) * Amazingly responsive support site * Can turn most features on/off I am a project assistant for AiArthritis, a nonprofit. The software is super customizable which has been awesome for our organization! Customer Support is fantastic! They are very timely, knowledgable, and answer questions or assist us with customization graciously. Support team is quick to respond and can bring on team members with various areas of expertise to help quickly resolve problems or provide answers, etc. Client Success Managers seem sincerely invested in helping customers find solutions. The Axero Support site has a great vault of questions/answers/how-to videos & instructions, and it’s easy to post a question, report a bug, or suggest a new feature. The training Axero provided is what enabled me to become a successful site manager, I did not receive platform management training from my company. The support team is always able to find a solution and very quickly.		Pros & Cons from Real Users Pros HubEngage has been useful for giving our team a place to share wins and recognize the work happening across our studios. Since BAM Labs is built around structured strength training and measurable performance, we can use posts to highlight member progress, coaching achievements, and milestones while giving the wider team a chance to engage with them. The recognition and social features make those achievements more visible instead of keeping them within one studio. The Social Hub has been a nice addition for us because our team can actually interact with the content instead of just receiving announcements. We use posts to share completed jobs, recognize good work, and highlight things happening across our heat exchanger service, repair, refurbishment, and on-site teams. The likes and comments make it easier for people to participate and acknowledge each other. The Social Hub has been useful for giving our teams a place to share project updates, technical wins, and useful information from the work we do. Since Pinnacle works across quality management, IT delivery, automation, AI, and digital transformation, there is a lot of knowledge moving between teams. Being able to post updates, comment, and share ideas in one place makes that knowledge easier for others to see and contribute to. The Surveys Hub has been one of the more useful parts of HubEngage for us. We can send quick pulse surveys after internal changes or new initiatives and get a much clearer picture of how employees are responding. I also like that the results can be broken down instead of leaving us with a large list of responses to sort through. Getting honest feedback from the team is important. The pulse surveys and sentiment analysis help us understand how people are responding to new projects, processes, and changes without having to manually review every response. Cons There are quite a few features, so it took us some time to decide how we wanted to structure the platform around our different teams and locations. The mobile app is currently being upgraded, so there are still a few areas where the experience could be smoother. I think the updates will make a noticeable difference once the new version is fully rolled out. The mobile app is currently being upgraded, so the experience is not quite as smooth as we would like in some areas. I’m looking forward to seeing the improvements once the upgrade is fully in place. The navigation could be cleaner. It took me a while to get familiar with where certain survey options and reports were located. The navigation takes some getting used to. There are quite a few sections and settings, so finding a specific survey or report is not always as straightforward as I’d like.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Axero Solutions Founded: 2008 United States axerosolutions.com		Company Information HubEngage Founded: 2016 United States hubengage.com
Alternatives Haystack		Alternatives Connecteam
MyHub Intranet Software MyHub Intranet Solutions		Blink
PoliteMail PoliteMail Software		Workleap
ThoughtFarmer		Workvivo Zoom Communications
The Hub Pancentric Digital View All		Reward Gateway View All
Categories Collaboration Supported Content Collaboration Supported Corporate Wiki Supported Digital Workplace Supported Employee Communication Tools Supported Employee Engagement Supported Employee Experience Supported Internal Communications Supported Intranet Supported Knowledge Management Supported Portal Supported Remote Work Supported Team Communication Supported		Categories Employee Communication Tools Supported Employee Engagement Supported Employee Experience Supported Employee Feedback Supported Employee Recognition Supported Employee Survey Supported Internal Communications Supported Social Media Supported Team Chat Supported Team Communication Supported
Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Supported File Sharing Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Supported Employee Awards Supported Employee Guides Supported Employee Recognition Supported Feedback Management Supported Goal Management Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Internal Communications Features App Integration Supported Blogs Supported Chat/Messaging Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Supported Survey Management Supported Telephony Supported Video Chat Supported Voice Chat Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Supported Video Conferencing Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Content Collaboration Features Client Portal Supported Cloud Storage Supported Digital Asset Management Supported Document Creation / Editing Supported Document Management Supported Electronic Signature Not Supported Feedback Management Supported File Sharing Supported Messaging / Discussion Supported Real-Time / Interactive Editing Supported Roles / Permissions Supported Search Supported Version Control Supported Video / Image Editing Supported Workflow / Approval Process Supported Digital Workplace Features Activity / News Feed Supported Calendar Management Supported Chat / Messaging Supported Content Management Supported Document Management Supported Employee Directory Supported File Sharing Supported Knowledge Management Supported Surveys & Feedback Supported Task Management Supported Intranet Features Activity / News Feed Supported Blogs Supported Calendar Management Supported Content Management Supported Discussions / Forums Supported Employee Directory Supported Knowledge Management Supported Policy Management Supported Search Supported Wiki Supported Knowledge Management Features Artificial Intelligence (AI) Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Portal Features Chat Supported Collaboration Supported Content Management Supported Document Management Supported File Sharing Supported Search Supported Remote Work Features Collaboration Supported Credential Management Not Supported Electronic Signature Not Supported Employee Monitoring Supported Live Chat Supported Meeting Management Supported Project Management Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Supported Time Zone Tracking Supported Video Chat Supported Web Conferencing Supported		Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Not Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Supported File Sharing Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Employee Engagement Features Benchmarking Supported Cultural Alignment Supported Employee Awards Supported Employee Guides Not Supported Employee Recognition Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Not Supported Video Conferencing Not Supported Show More Features Employee Recognition Features eCards Supported Goals Supported Leaderboards / Activity Tracking Supported Manager-to-Peer Recognition Supported Mention Management Supported Nominations Supported Peer-to-Peer Recognition Supported Performance Management Supported Rewards Catalog Supported Rewards Points Supported Social Recognition Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported
Integrations Microsoft SharePoint Supported Microsoft Teams Supported WordPress Supported ADP Comprehensive Services Not Supported Active Directory Supported Azure-AD-External-Identities Supported Dropbox Supported Elgg Supported Google Drive Supported Google Workspace Supported Microsoft Azure Supported Microsoft Entra ID Supported Microsoft Outlook Supported Okta Supported Oracle APEX Not Supported SAASPASS Supported SAP SuccessFactors Not Supported ServiceNow Supported Slack Supported Vimeo Supported Show More Integrations View All 26 Integrations		Integrations Microsoft SharePoint Supported Microsoft Teams Supported WordPress Supported ADP Comprehensive Services Supported Active Directory Not Supported Azure-AD-External-Identities Not Supported Dropbox Not Supported Elgg Not Supported Google Drive Not Supported Google Workspace Not Supported Microsoft Azure Not Supported Microsoft Entra ID Not Supported Microsoft Outlook Not Supported Okta Not Supported Oracle APEX Supported SAASPASS Not Supported SAP SuccessFactors Supported ServiceNow Not Supported Slack Not Supported Vimeo Not Supported Show More Integrations View All 10 Integrations
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