PRISM

PRISM

Block Convey
+
+

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About

AvonAI keeps your AI agents aligned with your business by monitoring every customer conversation, controlling every interaction, and helping teams trust every outcome at scale. Your agents are live, handling real conversations with real customers, but agents do not manage themselves: they go off-script, drift from policies, and cannot keep up with business changes on their own. AvonAI reads every interaction and surfaces only the ones that matter, including policy violations, hallucinations, missing disclaimers, and other behavioral drift, so teams can find and fix risks in hours instead of weeks. It lets operations teams update agent knowledge and steer behavior in plain language, with no code and no developer ticket, while showing exactly what will change and allowing validation before anything goes live. AvonAI continuously tests agents against business directives, so the moment a model, prompt, or knowledge source changes, teams know whether the agent still behaves as intended.

About

PRISM is an AI agent observability and evaluation platform for teams building and operating AI applications. It traces model calls, tools, retrieval, sessions, and outcomes, then helps teams test scenarios, evaluate results, identify recurring failures, and validate improvements. Teams can connect applications through its SDK and API, OpenTelemetry, and supported frameworks such as LangChain.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Regulated customer experience teams that need to supervise AI voice and chat agents, prevent policy drift, and control customer-facing behavior across vendors

Audience

AI developers and teams building, testing, and operating AI applications.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/month
Free is $0/month. Builder is $20/month, Growth is $50/month, and Managed is $300/month. Enterprise pricing is custom. Purchased-credit top-ups have a minimum of 100 credits for $10.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AvonAI
Israel
www.avon-ai.com

Company Information

Block Convey
Founded: 2023
United States
blockconvey.com/prism

Alternatives

Alternatives

Arize Phoenix

Arize Phoenix

Arize AI

Categories

Categories

Integrations

Anthropic Not Supported
LangChain Not Supported
OpenAI Not Supported
OpenTelemetry Not Supported

Integrations

Anthropic Supported
LangChain Supported
OpenAI Supported
OpenTelemetry Supported
Claim AvonAI and update features and information
Claim AvonAI and update features and information
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