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About

AvonAI keeps your AI agents aligned with your business by monitoring every customer conversation, controlling every interaction, and helping teams trust every outcome at scale. Your agents are live, handling real conversations with real customers, but agents do not manage themselves: they go off-script, drift from policies, and cannot keep up with business changes on their own. AvonAI reads every interaction and surfaces only the ones that matter, including policy violations, hallucinations, missing disclaimers, and other behavioral drift, so teams can find and fix risks in hours instead of weeks. It lets operations teams update agent knowledge and steer behavior in plain language, with no code and no developer ticket, while showing exactly what will change and allowing validation before anything goes live. AvonAI continuously tests agents against business directives, so the moment a model, prompt, or knowledge source changes, teams know whether the agent still behaves as intended.

About

Each of the tools used in a contact center provide a very specific reading about the health of your operation; each reading prompting a distinct course of action. ClearView is the single source of truth for all these disparate readings, allowing you to spend less time generating reports and more time generating results. You know when you’re driving to work, talking on the phone and eating a breakfast burrito at the same time? You inevitably start to drift off the road, and real-time feedback from the “rumble strips” provokes an adjustment in behavior. ClearView provides that virtual rumble strip to your employees, alerting them of unproductive behavior to keep teams on track. Traditionally, reports are only sent to management teams and then cascaded to agents somewhat infrequently as an afterthought. Today’s call center agent isn’t just capable of reading reports but thrives on it. With ClearView, agents are always up to speed on performance so you can focus on the wildly important.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Regulated customer experience teams that need to supervise AI voice and chat agents, prevent policy drift, and control customer-facing behavior across vendors

Audience

Companies that want help to boost their agents performance with a Sales Performance Management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AvonAI
Israel
www.avon-ai.com

Company Information

ClearView
Founded: 2012
United States
clearviewlive.com/dashboards/

Alternatives

Alternatives

ClearView CRM

ClearView CRM

Doubleknot

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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