CSOneLibran Business Systems
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Related Products
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About
Ensure your customer has an effortless, enjoyable experience with your brand from discovery to order to service delivery and beyond. Give your customers the keys to an excellent service experience with this feature-rich end-to-end field service solution. For services provided on-site, give customers back the power over their time and their wallet with this intelligent service solution. Whether providing services at a physical location or out in the field, Avayler provides an end-to-end solution to delight your customers and empower your technicians. Built by the retail and automotive services industry itself to deliver seamless customer journeys and an unrivaled customer experience, Avayler is a tried and tested solution that is already driving customer excellence in the field. With both an on-site and mobile product offering, Avayler provides service businesses with a true omnichannel solution to field service.
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retailers and businesses searching for a solution to deliver seamless customer journeys and an unrivalled customer experience
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Audience
Companies in need of a Field Service Management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAvayler
United Kingdom
www.avayler.com
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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