Optima Pro
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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SMART Software
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.
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ServiceWarrior
ServiceWarrior is a trusted workforce optimization solution that helps field service companies increase the productivity of their field technicians and office staff. With ServiceWarrior, field service technicians can quickly access work orders in real time, process payments and collect signatures, and take advantage of interactive office communication. Meanwhile, managers and office staff can track technician location and progress, dispatch work orders, log reports for DOT compliance, and eliminate excess paperwork. ServiceWarrior works on any Android device. Enter a new customer, create a work order, a view which driver is nearest, and dispatch the order to that driver, typically under one minute. Some of the money-saving features include tracking fuel expenses, easier monitoring or your field employees' time, on-site payment collection, and inventory management.
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ServiceTrade
Manage work orders, schedule technicians, and dispatch trucks quickly with ServiceTrade, a mobile and web-based field service management software. Built for commercial and industrial service contractors, ServiceTrade combines industry-leading customer engagement and field service management tools in one platform. This helps companies to streamline operations, improve technician and staff productivity, and enhance the customer experience.
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