KACE by Quest

KACE by Quest

Quest Software
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About

Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

About

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

We are focused on helping IT managers, system admins, network admins, security admins, secops, and others who handle system protection. By automating routine tasks, they can focus on other priorities.

Audience

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3.00
Pricing is per endpoint per month, starting at $3.00 per endpoint.
Free Version Not Supported
Free Trial Supported

Pricing

As low as $3/mo/device
Please contact Quest sales for additional pricing details and options.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great Support. Easy to setup and get running. Once it is working there is nothing to worry about. Always new features coming. Great all in one solution. Excellent reporting.
  • Easy to use. Everything I need in a few clicks. Interface clear. All modules are included, no hidden costs.

Cons

  • Steep learning curve - it really pays to understand the software. Does lack some nice features, but always being upgraded. Can be a little confusing.
  • Some resources missing, like chatbot, hint in fields on form and more colors themes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Automox
Founded: 2015
United States
www.automox.com

Company Information

Quest Software
Founded: 2001
United States
www.quest.com/kace/

Alternatives

Alternatives

Saner CVEM

Saner CVEM

SecPod Technologies
Iru

Iru

Iru (formerly Kandji)

Categories

Categories

Change Management Supported
Disk Imaging Supported
Help Desk Supported
IoT Supported
IT Management Supported
IT Security Supported
IT Service Supported
ITSM Supported
License Management Supported
Patch Management Supported
Reporting Supported
System Monitoring Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Computer Security Features

Anti Spam Not Supported
Antivirus Not Supported
Audit Trail Not Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Not Supported
Maintenance Scheduling Supported
Real Time Monitoring Not Supported
Security Event Log Not Supported
Virus Definition Update Not Supported
Vulnerability Protection Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Not Supported
Blacklisting/Whitelisting Not Supported
Continuous Monitoring Not Supported
Malware/Anomaly Detection Not Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Vulnerability Management Features

Asset Discovery Not Supported
Asset Tagging Supported
Network Scanning Not Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Not Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Change Management Features

Approval Workflow Supported
Audit Trail Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Change Planning Supported
Compliance Management Not Supported
Prioritization Supported
Release Management Supported
Task Management Supported
Tracking & Reporting Not Supported
Training Management Supported

Disk Imaging Features

Backup Scheduling Not Supported
Bare-Metal Restore Supported
Compression Supported
Differential Backup Not Supported
Disk Cloning Supported
Encryption Supported
Image Deployment Supported
Incremental Backup Not Supported
Web Access / Restoration Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

IoT Features

Application Development Not Supported
Big Data Analytics Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Data Collection Supported
Data Management Supported
Device Management Not Supported
Performance Management Not Supported
Prototyping Not Supported
Visualization Not Supported

License Management Features

Automatic SKU Recognition Supported
Central LM Server Supported
Copy Protection Supported
History Tracking Supported
Node Management Supported
Online Activation Not Supported
Portable License Supported
Sarbanes-Oxley Compliance Supported
Timing Rights Not Supported
Trial License Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Not Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Not Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Not Supported
Wireless Network Support Not Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Not Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Integrations

Apple Business Essentials Not Supported
Axonius Supported
Azure Marketplace Not Supported
Blink Supported
CrowdStrike Falcon Supported
Freshservice Supported
Google Not Supported
JumpCloud Supported
JupiterOne Supported
Lucidum Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
OctoXLabs Supported
Okta Supported
Quest LiteSpeed for SQL Server Not Supported
Slack Supported
Sunrise HR Case Management Supported
Sunrise IT Service Management Supported
ThreatAware Supported
Workspace ONE Not Supported

Integrations

Apple Business Essentials Supported
Axonius Not Supported
Azure Marketplace Supported
Blink Not Supported
CrowdStrike Falcon Not Supported
Freshservice Not Supported
Google Supported
JumpCloud Not Supported
JupiterOne Not Supported
Lucidum Not Supported
Microsoft 365 Supported
Microsoft Azure Supported
OctoXLabs Not Supported
Okta Not Supported
Quest LiteSpeed for SQL Server Supported
Slack Not Supported
Sunrise HR Case Management Not Supported
Sunrise IT Service Management Not Supported
ThreatAware Not Supported
Workspace ONE Supported
Claim Automox and update features and information
Claim Automox and update features and information
Claim KACE by Quest and update features and information
Claim KACE by Quest and update features and information