GenticFlowGenticFlow Ltd.
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Related Products
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About
Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
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About
GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
We are focused on helping IT managers, system admins, network admins, security admins, secops, and others who handle system protection. By automating routine tasks, they can focus on other priorities.
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Audience
Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3.00
Pricing is per endpoint per month, starting at $3.00 per endpoint.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAutomox
Founded: 2015
United States
www.automox.com
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Company InformationGenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Computer Security Features
Anti Spam
Not Supported
Antivirus
Not Supported
Audit Trail
Not Supported
Compliance Management
Supported
Database Security Audit
Not Supported
File Access Control
Not Supported
Financial Data Protection
Not Supported
Maintenance Scheduling
Supported
Real Time Monitoring
Not Supported
Security Event Log
Not Supported
Virus Definition Update
Not Supported
Vulnerability Protection
Supported
Endpoint Detection and Response (EDR) Features
Behavioral Analytics
Not Supported
Blacklisting/Whitelisting
Not Supported
Continuous Monitoring
Not Supported
Malware/Anomaly Detection
Not Supported
Prioritization
Supported
Remediation Management
Supported
Root Cause Analysis
Not Supported
Endpoint Protection Features
Activity Log
Not Supported
Antivirus
Not Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Not Supported
Signature Matching
Not Supported
Web Threat Management
Not Supported
Whitelisting / Blacklisting
Not Supported
IT Asset Management Features
Asset Tracking
Not Supported
Audit Management
Not Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Not Supported
Maintenance Management
Not Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Not Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Not Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Not Supported
Patch Management
Supported
Remote Access
Not Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Not Supported
IT Service Features
Contract Management
Not Supported
Incident Management
Not Supported
IT Asset Management
Supported
Knowledge Management
Not Supported
Release Management
Not Supported
Self Service Portal
Supported
Service Catalog
Not Supported
Service Reporting
Not Supported
Ticket Management
Not Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Not Supported
Remote Systems Monitoring
Supported
Scheduling
Not Supported
Patch Management Features
Alerts/Notifications
Supported
Automatic Approval
Supported
Automatic Patch Deployment
Supported
Automatic Scans
Supported
Compliance Management
Supported
Custom Patches
Supported
Dashboard
Supported
Network Wide Management
Supported
Patch Prioritization
Supported
Patch Testing
Supported
Remote Access/Control
Supported
Vulnerability Scanning
Supported
Vulnerability Management Features
Asset Discovery
Not Supported
Asset Tagging
Supported
Network Scanning
Not Supported
Patch Management
Supported
Policy Management
Supported
Prioritization
Supported
Risk Management
Supported
Vulnerability Assessment
Supported
Web Scanning
Not Supported
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Integrations
Freshservice
Supported
Okta
Supported
Autotask PSA
Not Supported
Axonius
Supported
Bitdefender GravityZone
Not Supported
CrowdStrike Falcon
Supported
Freshdesk
Not Supported
Google Workspace
Not Supported
Jira Service Management
Not Supported
JumpCloud
Supported
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Integrations
Freshservice
Supported
Okta
Supported
Autotask PSA
Supported
Axonius
Not Supported
Bitdefender GravityZone
Supported
CrowdStrike Falcon
Not Supported
Freshdesk
Supported
Google Workspace
Supported
Jira Service Management
Supported
JumpCloud
Not Supported
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