GenticFlow

GenticFlow

GenticFlow Ltd.
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About

Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

We are focused on helping IT managers, system admins, network admins, security admins, secops, and others who handle system protection. By automating routine tasks, they can focus on other priorities.

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3.00
Pricing is per endpoint per month, starting at $3.00 per endpoint.
Free Version Not Supported
Free Trial Supported

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Automox
Founded: 2015
United States
www.automox.com

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Alternatives

Alternatives

Nizlo

Nizlo

Cloud 84 Holdings
Saner CVEM

Saner CVEM

SecPod Technologies
Iru

Iru

Iru (formerly Kandji)

Categories

Categories

RMM Supported

Computer Security Features

Anti Spam Not Supported
Antivirus Not Supported
Audit Trail Not Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Not Supported
Maintenance Scheduling Supported
Real Time Monitoring Not Supported
Security Event Log Not Supported
Virus Definition Update Not Supported
Vulnerability Protection Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Not Supported
Blacklisting/Whitelisting Not Supported
Continuous Monitoring Not Supported
Malware/Anomaly Detection Not Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Not Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Not Supported

IT Service Features

Contract Management Not Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Vulnerability Management Features

Asset Discovery Not Supported
Asset Tagging Supported
Network Scanning Not Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Not Supported

Integrations

Freshservice Supported
Okta Supported
Autotask PSA Not Supported
Axonius Supported
Bitdefender GravityZone Not Supported
CrowdStrike Falcon Supported
Freshdesk Not Supported
Google Workspace Not Supported
Jira Service Management Not Supported
JumpCloud Supported
Lucidum Supported
OctoXLabs Supported
SentinelOne Singularity Not Supported
ServiceNow Not Supported
Slack Supported
Sunrise HR Case Management Supported
Sunrise IT Service Management Supported
TOPdesk Not Supported
Teamstack Supported
ThreatAware Supported

Integrations

Freshservice Supported
Okta Supported
Autotask PSA Supported
Axonius Not Supported
Bitdefender GravityZone Supported
CrowdStrike Falcon Not Supported
Freshdesk Supported
Google Workspace Supported
Jira Service Management Supported
JumpCloud Not Supported
Lucidum Not Supported
OctoXLabs Not Supported
SentinelOne Singularity Supported
ServiceNow Supported
Slack Not Supported
Sunrise HR Case Management Not Supported
Sunrise IT Service Management Not Supported
TOPdesk Supported
Teamstack Not Supported
ThreatAware Not Supported
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Claim Automox and update features and information
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