AutomationEdge

AutomationEdge

AutomationEdge Technologies
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About

AutomationEdge is the preferred IT Automation and Robotic Process Automation (RPA) solution provider. AutomationEdge help organizations automate their mundane, repetitive, rule-based tasks across verticals. AutomationEdge has delivered its innovative solution to large multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank and Genpact to name a few. It is a unified platform that helps in the automated resolution of IT tickets like password reset user creation and also automates various business processes in the front office, middle office, and back office. AutomationEdge is listed in multiple marketplaces like Salesforce AppExchange, ServiceNow Store, BMC Marketplace, and Cherwell mApp Exchange.

About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes that want to automate business processes

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It's ETL features as long as the cloud approach give us the stability and speed that we need to implement our workflows. The construction of workflows is fast, the deployment of bots is intuitive and practical and, using the Ondemand Portal, it is possible to assertively manage the automations performed in our environment. We have recently had a major improvement in automation in Desktop applications

Cons

  • Portal Reports could be improved a little bit by customers in the cloud environment.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AutomationEdge Technologies
Founded: 2005
United States
automationedge.com

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Alternatives

Alternatives

BotCore

BotCore

Acuvate Software
Nividous

Nividous

Nividous Software Solutions

Categories

Categories

Robotic Process Automation (RPA) Features

Analytics Not Supported
Attended Automation Not Supported
Code-free Development Not Supported
Image Recognition Not Supported
Optical Character Recognition Supported
Process Builder Not Supported
Third Party Application Integration Not Supported
Unattended Automation Supported

Integrations

Salesforce Supported
Zendesk Supported
Adobe Acrobat Not Supported
Desk Manager Supported
Freshdesk Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
LivePerson Automotive Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
OTRS Not Supported
ServiceNow Supported

Integrations

Salesforce Supported
Zendesk Supported
Adobe Acrobat Supported
Desk Manager Not Supported
Freshdesk Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kayako Supported
LivePerson Automotive Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft Word Supported
OTRS Supported
ServiceNow Not Supported
Claim AutomationEdge and update features and information
Claim AutomationEdge and update features and information
Claim Conectys and update features and information
Claim Conectys and update features and information