QueueMetricsLoway
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Related Products
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About
AutoDJ is a web app that puts the power of queueing music into the hands of all listeners. Use AutoDJ to create the perfect music queue for any situation by allowing everyone to participate. Simply create a session and invite friends to join. Any user can add a song to the queue by using the search bar and selecting a result. Once added to the queue, other users can “vote” for a song to increase its rating and its position in the queue. AutoDJ uses YouTube for music streaming and makes use of YouTube’s Data and IFrame APIs for searching and playing videos, respectively. It heavily utilizes the SignalR library to provide real‑time, two‑way communication between clients and the server, allowing all clients in a given session to stay in sync. Users can choose an “offline” mode by not creating/joining a session; in this mode, the queue is stored client‑side on the user’s device, and only they can access it.
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About
QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards.
It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool.
Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode.
More metrics and reports coming out for free every year!
QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals wanting a tool to collaboratively build and vote on a shared music playlist in real time using YouTube
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Audience
call centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAutoDJ
Founded: 2020
United States
autodj.azurewebsites.net
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Company InformationLoway
Founded: 2004
Switzerland
www.queuemetrics.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Asterisk
AzuraCast
Azure SignalR Service
Grandstream Wave
SonicPanel
Yeastar Cloud PBX
YouTube
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Integrations
Asterisk
AzuraCast
Azure SignalR Service
Grandstream Wave
SonicPanel
Yeastar Cloud PBX
YouTube
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