Related Products
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About
Augment your contact center with AI-powered business intelligence that helps you uncover your biggest opportunities to improve both customer service efficiency and customer experience. Our Customer Experience Management (CXM) platform allows you to monitor your digital and voice communication in real-time and gives your team actionable guidance on how to improve your most important KPIs. Augment CXM automatically breaks conversations down into the customer's intents, the products they are talking about, and the outcomes of those conversations - giving you insight into every detail. Have you ever had to deal with a storm of unexpected customer questions? Augment CXM flags these unforeseen spikes of conversations and alerts your team to take action before they spiral out of control. Quickly understand if issues in your contact center are caused by specific agents & deliver coaching to those agents on how they can improve their handling of customer issues.
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About
NoForm AI is a powerful, no-code chatbot platform designed to engage website visitors 24/7 and capture high-quality leads. This intelligent assistant not only pre-qualifies leads but also boosts conversions by delivering real-time responses. It integrates easily with WordPress, Wix, Squarespace, Webflow, Framer, and more, helping businesses automate customer interactions and reduce the workload on sales teams. With its easy setup and robust performance, NoForm AI ensures your business never misses an opportunity.
Key features:
24/7 AI chatbot for lead engagement
No-code setup and seamless integration
Captures, qualifies, and nurtures leads automatically
Personalized visitor interactions for higher conversions
Actionable insights through conversation summaries
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer Experience Management platform for businesses
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Audience
Insurance, ecommerce, roofing, pets services, healthcare, real estate, finance, banking, car dealerships
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAugment CXM
Founded: 2016
United States
www.augmentcxm.com
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Company InformationNoForm AI
Founded: 2024
Ukraine
noform.ai/
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Categories |
Categories |
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Integrations
Amazon Connect
Genesys Cloud CX
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
Zendesk
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Integrations
Amazon Connect
Genesys Cloud CX
NICE Enlighten AI
Oracle Cloud Infrastructure
Salesforce
Zendesk
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