Atmail Contivio Contact Center

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Atmail:

About

Generate revenue by improving your branded email hosting experience. Perfect for telcos and service providers that provide consumer and SME email platforms. We invite you to deal directly with our decision-makers, innovators and technical experts, so that we can work together to nurture a long-term and prosperous relationship. We are an agile, receptive, and transparent partner. We genuinely welcome your ideas and encourage you to be part of our continual improvement process. Save time and scale faster with secure and reliable cloud email hosting. A proven multi-tenant email solution for telcos and service providers. Many telcos run their customer email services on-premises. Moving these to the cloud can help grow your platform faster, more securely, and more cost-effectively. Protect your emails with our market-leading email protection services. Trust in our proven 99.99% uptime and stability across multiple regions.
Contivio Contact Center:

About

Our patented toolbar is the only solution that includes features designed specifically for real Sales & Support team use cases. Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities. Made for the Cloud, proven performance, multi-tenant, industry-leading scalability and patented technologies. Choose your own VoIP providers, leverage any CRM, and support your agents from any location via browser, cell phone or handset. Global scalability with no hardware or software to maintain, highly secure, and designed to support 99.995% telco reliability. With Contivio, all standard telephony controls (and more) are accessible from an intuitive, easy-to-use toolbar that uses minimal screen real estate. Now agents can focus on the customer information in your CRM and take notes without having to switch between applications.
Atmail:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Contivio Contact Center:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Atmail:

Audience

Telcos and service providers that need an email hosting solution
Contivio Contact Center:

Audience

A contact center solution designed for sales and support companies and teams
Atmail:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Contivio Contact Center:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Atmail:

API

Offers API Not Supported
Contivio Contact Center:

API

Offers API Not Supported
Atmail:

Screenshots and Videos

Contivio Contact Center:

Screenshots and Videos

Atmail:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Contivio Contact Center:

Pricing

$79.00/month/user
Free Version Not Supported
Free Trial Supported
Atmail:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Contivio Contact Center:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Atmail:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Contivio Contact Center:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Atmail:

Company Information

Atmail
Founded: 1998
Australia
atmail.com
Contivio Contact Center:

Company Information

Contivio
Founded: 2007
United States
www.contivio.com
Atmail:

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Atmail:

Categories

Email Hosting Supported
Email Management Supported
Contivio Contact Center:

Categories

Call Center Supported
Atmail:

Email Management Features

Data Recovery Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported
Contivio Contact Center:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported
Atmail:

Integrations

Sales Robots Supported
Contivio Contact Center:

Integrations

Sales Robots Not Supported
Atmail:
Claim Atmail and update features and information
Claim Atmail and update features and information
Contivio Contact Center:
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