Contivio Contact CenterContivio
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Atmail:
About
Generate revenue by improving your branded email hosting experience. Perfect for telcos and service providers that provide consumer and SME email platforms. We invite you to deal directly with our decision-makers, innovators and technical experts, so that we can work together to nurture a long-term and prosperous relationship. We are an agile, receptive, and transparent partner. We genuinely welcome your ideas and encourage you to be part of our continual improvement process. Save time and scale faster with secure and reliable cloud email hosting. A proven multi-tenant email solution for telcos and service providers. Many telcos run their customer email services on-premises. Moving these to the cloud can help grow your platform faster, more securely, and more cost-effectively. Protect your emails with our market-leading email protection services. Trust in our proven 99.99% uptime and stability across multiple regions.
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Contivio Contact Center:
About
Our patented toolbar is the only solution that includes features designed specifically for real Sales & Support team use cases. Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities. Made for the Cloud, proven performance, multi-tenant, industry-leading scalability and patented technologies. Choose your own VoIP providers, leverage any CRM, and support your agents from any location via browser, cell phone or handset. Global scalability with no hardware or software to maintain, highly secure, and designed to support 99.995% telco reliability. With Contivio, all standard telephony controls (and more) are accessible from an intuitive, easy-to-use toolbar that uses minimal screen real estate. Now agents can focus on the customer information in your CRM and take notes without having to switch between applications.
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Atmail:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Contivio Contact Center:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Atmail:
Audience
Telcos and service providers that need an email hosting solution
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Contivio Contact Center:
Audience
A contact center solution designed for sales and support companies and teams
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Atmail:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Contivio Contact Center:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Atmail:
API
Offers API
Not Supported
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Contivio Contact Center:
API
Offers API
Not Supported
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Atmail:
Screenshots and Videos |
Contivio Contact Center:
Screenshots and Videos |
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Atmail:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Contivio Contact Center:
Pricing
$79.00/month/user
Free Version
Not Supported
Free Trial
Supported
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Atmail:
Reviews/
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Contivio Contact Center:
Reviews/
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Atmail:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Contivio Contact Center:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Atmail:
Company InformationAtmail
Founded: 1998
Australia
atmail.com
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Contivio Contact Center:
Company InformationContivio
Founded: 2007
United States
www.contivio.com
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Atmail:
Alternatives |
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Alternatives |
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Atmail:
Categories |
Contivio Contact Center:
Categories |
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Atmail:
Email Management Features
Data Recovery
Supported
Email Archiving
Not Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Not Supported
Email Recall
Not Supported
Queue Manager
Not Supported
Response Management
Supported
Routing
Not Supported
Shared Inboxes
Supported
Signature Management
Not Supported
Spam Blocker
Supported
Whitelisting / Blacklisting
Supported
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Contivio Contact Center:
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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Contivio Contact Center:
Integrations
Sales Robots
Not Supported
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