Audience
A contact center solution designed for sales and support companies and teams
About Contivio Contact Center
Our patented toolbar is the only solution that includes features designed specifically for real Sales & Support team use cases. Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities. Made for the Cloud, proven performance, multi-tenant, industry-leading scalability and patented technologies. Choose your own VoIP providers, leverage any CRM, and support your agents from any location via browser, cell phone or handset. Global scalability with no hardware or software to maintain, highly secure, and designed to support 99.995% telco reliability. With Contivio, all standard telephony controls (and more) are accessible from an intuitive, easy-to-use toolbar that uses minimal screen real estate. Now agents can focus on the customer information in your CRM and take notes without having to switch between applications.
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Pricing
Starting Price:
$79.00/month/user
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Contivio
Founded: 2007
United States
www.contivio.com
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Product Details
Platforms Supported
Cloud
Mac
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
Contivio Contact Center Frequently Asked Questions
Contivio Contact Center Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Queue Management
