Atera

Atera

4.8 out of 5 stars
Tanium

Tanium

5.0 out of 5 stars
Atera Tanium

Related Products

  • NinjaOne
    4.7 out of 5 stars 6,907 Ratings
    Visit Website for NinjaOne
  • SuperOps
    4.5 out of 5 stars 297 Ratings
    Visit Website for SuperOps
  • AdRem NetCrunch
    4.6 out of 5 stars 165 Ratings
    Visit Website for AdRem NetCrunch
  • Auvik
    4.5 out of 5 stars 679 Ratings
    Visit Website for Auvik
  • Freshservice
    4.6 out of 5 stars 2,199 Ratings
    Visit Website for Freshservice
  • JDisc Discovery
    4.8 out of 5 stars 30 Ratings
    Visit Website for JDisc Discovery
  • Serviceaide
    4.2 out of 5 stars 244 Ratings
    Visit Website for Serviceaide
  • Splashtop Autonomous Endpoint Management
    4.7 out of 5 stars 404 Ratings
    Visit Website for Splashtop Autonomous Endpoint Management
  • EZO AssetSonar
    4.5 out of 5 stars 119 Ratings
    Visit Website for EZO AssetSonar
  • Iru
    4.8 out of 5 stars 1,470 Ratings
    Visit Website for Iru
Atera:

About

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
Tanium:

About

Empowering the world’s largest organizations to manage and protect their mission-critical networks. Our data model can collect new, ad-hoc data on the fly in seconds, allowing customers, partners and Tanium to quickly develop capabilities on this extensible platform. Our patented architecture collects and distributes data to millions of endpoints in seconds, with zero infrastructure. Enable decision-making where data is generated: the endpoint itself. Our agent consumes minimal endpoint resources and bandwidth while fitting on the firmware of the smallest chips. Expand your capabilities without expanding Tanium’s footprint. We’ve found that the best way for customers to understand what we do is to show our platform in action. Orion Hindawi, Tanium’s co-founder and CEO, will guide you through a hands-on keyboard tour to show what Tanium does and the power of the platform. Track down every IT asset you own instantaneously.
Atera:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Tanium:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Atera:

Audience

Ideal for internal IT departments or managed service providers (MSPs)
Tanium:

Audience

IT professionals and anyone searching for a solution to optimize their drives and improve efficiency
Atera:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Tanium:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Atera:

API

Offers API Supported
Tanium:

API

Offers API Not Supported
Atera:

Screenshots and Videos

Tanium:

Screenshots and Videos

Atera:

Pricing

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Version Not Supported
Free Trial Supported
Tanium:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Atera:

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5
Tanium:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Atera:

Pros & Cons from Real Users

Pros

  • Atera is very useful for remote monitoring and IT management. It combines many tools in one platform like ticketing, remote access and monitoring. Dashboard is clean and easy to navigate. Setup process is not very difficult and works well for small teams. Remote support feature is fast and reliable. It helps save time in daily IT tasks
  • Atera is best IT management tool I have used so far. It has all in one RMM, PSA and ticketing in single platform. As a MSP we handle huge number of hosts, this makes great tool to work with and even our client have positive feedback. Customization and automation is very easy and works efficiently. Even customer support is helpful to any problems.
  • Atera is an IT management platform with RMM, ticketing, patching, and AI tools for streamlined workflows.
  • Atera offers help desk and ticketing feature where issues can be resolved quickly. Atera provides patch management feature that is very important. It is fast to access and control remote devices with Atera.
  • Atera offers several benefits, especially for IT professionals and managed service providers: 1. **All-in-One Platform**: It combines remote monitoring, management, and ticketing in a single tool, making operations smoother and more efficient. 2. **User-Friendly**: The platform is designed to be easy to navigate, which helps reduce the time needed to get up to speed. 3. **Scalable**: Whether you’re a small IT firm or a larger MSP, Atera grows with your business, adapting to your needs. 4. **Automated Billing**: Its built-in billing system automates invoicing and recurring charges, simplifying financial management. 5. **Customizable**: You can tweak various features to fit your specific requirements and workflows. 6. **Cost-Effective**: Atera’s subscription model with no per-device fees can be more budget-friendly, especially for businesses managing many devices.

Cons

  • Pricing can feel expensive for individual users. Some advanced features take time to understand. Mobile app could be better. Sometimes system feels little slow when many devices are connected. Custom reports options are limited
  • Performance metrics of hosts could be more detailed.
  • Limited advanced customization. Slight learning curve for beginners. Occasional performance lags.
  • Atera delivers excellent performance hence nothing to disregard.
  • Learning curve.
Tanium:

Pros & Cons from Real Users

Pros

  • Tanium covers an astounding amount of different IT needs in my environment, all within one easy tool.

Cons

  • N/A-Honestly didn't have any issues, just have to hit a character requirement to submit this review.
Atera:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Tanium:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Atera:

Company Information

Atera
Founded: 2011
Israel
www.atera.com
Tanium:

Company Information

Tanium
United States
www.tanium.com
Atera:

Alternatives

NinjaOne

NinjaOne

4.7 out of 5 stars
Tanium:

Alternatives

NinjaOne

NinjaOne

4.7 out of 5 stars
Atera:
Freshservice

Freshservice

Freshworks
4.6 out of 5 stars
Tanium:
Flexera One

Flexera One

Flexera
Atera:
SuperOps

SuperOps

4.5 out of 5 stars
Tanium:
Action1

Action1

5.0 out of 5 stars
Atera:
SysAid

SysAid

SysAid Technologies
4.7 out of 5 stars
Tanium:
ManageEngine Endpoint Central

ManageEngine Endpoint Central

ManageEngine
4.6 out of 5 stars
Atera:
Datadog

Datadog

4.9 out of 5 stars
Tanium:
Ivanti Autonomous Endpoint Management

Ivanti Autonomous Endpoint Management

Ivanti
5.0 out of 5 stars
Atera:

Categories

Agentic AI Supported
AI IT Agents Supported
AI Tools Supported
AIOps Supported
DNS Monitoring Supported
Help Desk Supported
IT Automation Supported
IT Documentation Supported
IT Management Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Discovery Supported
Network Mapping Supported
Network Monitoring Supported
Patch Management Supported
Remote Desktop Supported
Remote Support Supported
RMM Supported
SaaS Management Supported
Server Management Supported
Service Desk Supported
SLA Management Supported
SNMP Monitoring Supported
System Monitoring Supported
Tanium:

Categories

Atera:

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Supported
Server Monitoring Supported
Service Configuration Management Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Not Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Mapping Features

Color Codes / Icons Not Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Not Supported
Map Exporting Not Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Not Supported
Web Traffic Reporting Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Not Supported
Configuration Management Not Supported
Connectivity Management Not Supported
Data Visualization Not Supported
Historical Audit Not Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Not Supported
Network Monitoring Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Supported
Portfolio Management Not Supported
Project Management Not Supported
Proposal Generation Supported
Quote Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

SaaS Management Features

License Management Not Supported
Onboarding Supported
Renewal Management Supported
SaaS Operations Management Not Supported
Shadow IT Detection Not Supported
Spend Management Not Supported
Subscription Management Not Supported
Usage Tracking / Analytics Supported
Vendor Management Not Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Not Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported
Tanium:

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Not Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported
Atera:

Integrations

AnyDesk Supported
CardinalOps Not Supported
Cynerio Not Supported
Expel Not Supported
Filigran Not Supported
Google Digital Risk Protection Not Supported
IRONSCALES Supported
Mesh Security Not Supported
NorthStar Navigator Not Supported
OpenText Core Endpoint Protection Supported
Recorded Future Not Supported
Robin by Atera Supported
ScalePad Lifecycle Manager Supported
ServiceNow Supported
Strategy Overview Supported
TeamViewer Supported
The Respond Analyst Not Supported
ThreatAware Supported
ThreatConnect Risk Quantifier (RQ) Not Supported
TurboDocx Supported
Tanium:

Integrations

AnyDesk Not Supported
CardinalOps Supported
Cynerio Supported
Expel Supported
Filigran Supported
Google Digital Risk Protection Supported
IRONSCALES Not Supported
Mesh Security Supported
NorthStar Navigator Supported
OpenText Core Endpoint Protection Not Supported
Recorded Future Supported
Robin by Atera Not Supported
ScalePad Lifecycle Manager Not Supported
ServiceNow Not Supported
Strategy Overview Not Supported
TeamViewer Not Supported
The Respond Analyst Supported
ThreatAware Not Supported
ThreatConnect Risk Quantifier (RQ) Supported
TurboDocx Not Supported
Atera:
Claim Atera and update features and information
Claim Atera and update features and information
Tanium:
Claim Tanium and update features and information
Claim Tanium and update features and information