GoCo

GoCo

GoCo.io, Inc.
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About

A made-in-Canada VoIP solution for businesses with 5 users and up. Let our VoIP experts design the perfect blend of hardware endpoints, network gear, & ISP connections for your location. We help YOUR company communicate with YOUR client base using crystal clear VoIP every time!

About

GoCo is modern HR, benefits and payroll built with flexibility and ease-of use in mind. Built to automate your existing manual process, GoCo is on a mission to eliminate the paperwork and spreadsheets, and replace them with delightful digital experiences your HR team and employees will love. Manage records, performance, time off, onboarding, benefits, and more all in one place. GoCo is a secure, compliant hub for sending, digitally signing, and organizing your sensitive HR documents and data. Unlike other HRIS platforms, GoCo is built to be flexible enough to support existing processes, policies, and providers, so you don't have to change the way you work just to adopt a modern HR system. HR is about people, and we believe that delivering great service to small businesses starts with customer love. That’s why every GoCo customer gets a dedicated Customer Success Manager whose only job is to bend over backwards to make your team successful.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medium sized business needing mobile workforces

Audience

Small to Medium Sized Businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.90 per month
Free Version
Free Trial

Pricing

GoCo starts at $5 per employee per month.
Get a custom quote built around your needs!
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I am very pleased with the ability to either manually enter timesheet hours or ask employees to clock in and out. Having all employee data in one place is an excellent resources, and I look forward to utilizing the benefits management portion of the platform to further streamline our onboarding process. Creating custom reports that can aggregate the needed data in one spreadsheet in minutes is also a feature I use regularly for many different HR tasks.
  • GoCo has a sleek, easy to use interface. We get compliments often about how easy and straightforward GoCo has made the onboarding process, which makes a great first impression on new employees who are just joining our agency! It also has vastly cut down on the administrative burden of scanning and filing paperwork into employee personnel files.
  • I like that all our on boarding processes are digital, organized, and user friendly. I really like how easy it is to start my hiring process.
  • GoCo, an easy to use HRIS system, has allowed our employees to have a seamless onboard experience. So many previously antiquated tasks are now easy to accomplish.
  • The interface is user friendly. Customer service is incredible. Always making improvements - I feel like my suggestions/feedback are heard.

Cons

  • The time off scheduling is difficult to manage with prorated part-time employees, as we have to create a new time off classification for each amount, whether they work 20 hours, 24 hours, 30 hours, or so on. We have a lot of part time personnel and this has made using the time off feature both time consuming and frustrating. Inability to edit benefit information as it changes (we switched dental plans mid-year and could not input this from the employer side at all), and also inability to find our carriers in the system, has made implementing benefits administration difficult.
  • It is a little high priced for our non-profit budget.
  • Some of the forms are not complete are can't be signed. Like the background check authorization. There is no field for my employees to sign. It's also a little clunky for the I-9 verification process. For instance, when the employees provide their social security card and ID in one area, I have to download and upload myself. The system is not aware that the documents have already been provided?
  • As an HR admin, there is a lot to learn. Integration with payroll has been challenging, based on how we need to track employee hours for invoicing and billing, but this may be an anomaly of our company.
  • There are a few things that don't integrate well with other products.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atcom
Founded: 2006
Canada
atcomsystems.ca/cloud-phones/

Company Information

GoCo.io, Inc.
Founded: 2015
United States
www.goco.io

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
netTALK

netTALK

netTALK Connect
BambooHR

BambooHR

BambooHR®

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Benefits Administration Features

Claims Management
COBRA Administration
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
Flexible Spending Accounts
FMLA Administration
For Brokers
For Employers
FSA Administration
Health Insurance Administration
HIPAA Compliant
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Payroll Features

401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment

Performance Management Features

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Gmail
ADP Workforce Now
Checkr
ConnectWise CPQ
Google Sheets
Gusto
JazzHR
Microsoft Excel
Microsoft Outlook
Paychex Flex
Paycor
Paylocity
QuickBooks Payroll
Rayven
Salesforce
Slack
SwagUp
Trello
VinSolutions Connect CRM
Zoho CRM

Integrations

Gmail
ADP Workforce Now
Checkr
ConnectWise CPQ
Google Sheets
Gusto
JazzHR
Microsoft Excel
Microsoft Outlook
Paychex Flex
Paycor
Paylocity
QuickBooks Payroll
Rayven
Salesforce
Slack
SwagUp
Trello
VinSolutions Connect CRM
Zoho CRM
Claim AtcomCloud and update features and information
Claim AtcomCloud and update features and information
Claim GoCo and update features and information
Claim GoCo and update features and information