isoTracker Complaints Management

isoTracker Complaints Management

isoTracker Solutions Ltd
+
+

Related Products

  • Lockbox LIMS
    68 Ratings
    Visit Website
  • Qualio
    834 Ratings
    Visit Website
  • HSI Donesafe
    150 Ratings
    Visit Website
  • ERA EHS Software
    38 Ratings
    Visit Website
  • Propel
    193 Ratings
    Visit Website
  • Predict360
    18 Ratings
    Visit Website
  • AlisQI
    92 Ratings
    Visit Website
  • Certainty Software
    65 Ratings
    Visit Website
  • QBench
    137 Ratings
    Visit Website
  • Intelex
    165 Ratings
    Visit Website

About

The AssurX platform is a versatile enterprise quality management system (EQMS) and regulatory compliance management platform. AssurX allows enterprises of any size or complexity to create a system that reliably communicates and coordinates quality and compliance information, documentation, and activities across the enterprise. AssurX allows regulated businesses to quickly identify and control risk exposure and avoid quality or noncompliance problems while improving workflow. AssurX QMS software is highly configurable to fit any established or dynamic business requirements. The system creates an electronic workflow of tasks, alerts, escalations, and approvals that can be automated to the desired level, mapping precisely to real-world operations. Begin with just the solutions and functionality you need now, then implement what you like whenever you’re ready. No other system is easier to deploy, configure, and modify.

About

The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pharmaceutical, Biotechnology, Medical Device, High Tech Manufacturing, Energy & Utilities, Food & Beverage, and others.

Audience

Global Market

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$17 USD/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AssurX
Founded: 1993
United States
www.assurx.com

Company Information

isoTracker Solutions Ltd
Founded: 2004
United Kingdom
www.isotracker.com

Alternatives

SBS Quality Management Software

SBS Quality Management Software

Sunday Business Systems

Alternatives

Resolve Enterprise

Resolve Enterprise

Resolve Software Group
Asset Tracking Database

Asset Tracking Database

Sunday Business Systems
CASQ-it

CASQ-it

BÖHME & WEIHS

Categories

Categories

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Audit Features

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Energy Management Features

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Quality Management Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Integrations

Agile CRM
Blue Link ERP
Expandable
JD Edwards EnterpriseOne
Microsoft Access
Microsoft Azure
Microsoft Dynamics 365
NetSuite
Oracle Business Intelligence (OBIEE)
Oracle CRM On Demand
Oracle Cloud Infrastructure
Oracle PeopleSoft
QAD Adaptive ERP
SAP Analytics Cloud
SAP Business One
SAP BusinessObjects Business Intelligence
SAP CRM
SAP Crystal Reports
Salesforce
Tech Cloud ERP

Integrations

Agile CRM
Blue Link ERP
Expandable
JD Edwards EnterpriseOne
Microsoft Access
Microsoft Azure
Microsoft Dynamics 365
NetSuite
Oracle Business Intelligence (OBIEE)
Oracle CRM On Demand
Oracle Cloud Infrastructure
Oracle PeopleSoft
QAD Adaptive ERP
SAP Analytics Cloud
SAP Business One
SAP BusinessObjects Business Intelligence
SAP CRM
SAP Crystal Reports
Salesforce
Tech Cloud ERP
Claim AssurX and update features and information
Claim AssurX and update features and information
Claim isoTracker Complaints Management and update features and information
Claim isoTracker Complaints Management and update features and information