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About

Assort Health is an agentic AI platform built for healthcare providers that handles inbound and outbound patient interactions across voice, text, and web, achieving up to a 90% resolution rate. It operates 24/7/365 in multiple languages and autonomously manages tasks such as appointment scheduling, rescheduling, cancellations, confirmations, triaging provider questions, answering FAQs, retrieving lab results, fulfilling prescription refills, billing enquiries, and sending reminders or follow-ups. The system also routes handoffs to humans when needed, builds previsit notes tailored to provider requirements, and supports outbound outreach campaigns (e.g. waitlist, re-engagement) using voice, SMS, or email. Assort deeply integrates into existing EHR and practice management systems (Cerner, Epic, AthenaHealth, AdvancedMD, eClinicalWorks, and more) and leverages over 1.1 million workflows refined from tens of millions of patient interactions.

About

Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break. With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professional practices interested in a solution to automate patient access, engagement, and scheduling across all communication channels

Audience

Organizations interested in a powerful conversational AI platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • * Best customer service + customer success * Uses a knowledge graph instead of the usual 'tree' structure so maintenance is almost zero * It seems like they always improve the product and listening to any customer concern very carefully.

Cons

  • * Still in its early stages so there's a lot of work to be done.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Assort Health
Founded: 2023
United States
www.assorthealth.com

Company Information

Hyro
United States
www.hyro.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
Amelia

Amelia

SoundHound AI

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

EpicCare EMR
AdvancedMD
Elation Health
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

Integrations

EpicCare EMR
AdvancedMD
Elation Health
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks
Claim Assort Health and update features and information
Claim Assort Health and update features and information
Claim Hyro and update features and information
Claim Hyro and update features and information