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About

You deserve a hardware asset management solution that tells you exactly what you have, where it is, and how to properly manage it. For knowing what they have, where it came from, where it is now, and who's responsible for maintaining it. To automate manual and inconsistent processes, so every day sees less time wasted and mistakes less likely. By leadership to satisfy audits, find security breaches, reduce theft and respond to black swan events like a pandemic. Driven to use analytics to continuously improve people, process and technology to create real results. Use AssetTrack to create a consistent process for updating hardware asset information that users are required to follow. Lack of asset tracking automation system is a key reason hardware asset management programs fail. Spreadsheets are useful, but for ITAM success, an automated solution that allows for real-time changes is vital.

About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an asset tracking automation solution

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AMI
Founded: 2003
United States
www.amitracks.com

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Alternatives

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft
AssetIT

AssetIT

DevSamurai

Categories

Categories

Integrations

ServiceNow Supported
Atera Not Supported
Autotask PSA Not Supported
Auvik Not Supported
Barracuda Cloud Not Supported
Datto Workplace Not Supported
IT Glue Not Supported
Kaseya BMS Not Supported
Kaseya VSA Not Supported
LogMeIn Central Not Supported
ManageEngine Endpoint Central Not Supported
MyGlue Not Supported
N-able N‑central Not Supported
Naverisk RMM & PSA Not Supported
Neo Agent Not Supported
Network Glue Not Supported
N‑able N-sight RMM Not Supported
Panorama9 Not Supported
RangerMSP Not Supported
Syncro Not Supported

Integrations

ServiceNow Supported
Atera Supported
Autotask PSA Supported
Auvik Supported
Barracuda Cloud Supported
Datto Workplace Supported
IT Glue Supported
Kaseya BMS Supported
Kaseya VSA Supported
LogMeIn Central Supported
ManageEngine Endpoint Central Supported
MyGlue Supported
N-able N‑central Supported
Naverisk RMM & PSA Supported
Neo Agent Supported
Network Glue Supported
N‑able N-sight RMM Supported
Panorama9 Supported
RangerMSP Supported
Syncro Supported
Claim AssetTrack and update features and information
Claim AssetTrack and update features and information
Claim ScalePad and update features and information
Claim ScalePad and update features and information