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About

You deserve a hardware asset management solution that tells you exactly what you have, where it is, and how to properly manage it. For knowing what they have, where it came from, where it is now, and who's responsible for maintaining it. To automate manual and inconsistent processes, so every day sees less time wasted and mistakes less likely. By leadership to satisfy audits, find security breaches, reduce theft and respond to black swan events like a pandemic. Driven to use analytics to continuously improve people, process and technology to create real results. Use AssetTrack to create a consistent process for updating hardware asset information that users are required to follow. Lack of asset tracking automation system is a key reason hardware asset management programs fail. Spreadsheets are useful, but for ITAM success, an automated solution that allows for real-time changes is vital.

About

Codenica ITSM + ITAM gives IT teams a connected cloud workspace for service desk work and IT asset management. Instead of keeping tickets, assets, documents, approvals and communication in separate tools, teams can manage them together in one system. The platform supports ticket management, hardware and software inventory, configuration items, employee and customer self-service, knowledge base content, work tasks, approvals, live chat, messages, files, reports and automation rules. Codenica helps teams connect support requests with related users, assets, vendors, documents and tasks, making it easier to understand the context of each issue, track responsibilities and maintain visibility across daily IT operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an asset tracking automation solution

Audience

Codenica ITSM + ITAM is designed for IT teams, service desks, internal support departments, outsourcing companies, managed service providers and organizations that need one platform for service requests, IT assets, users, documentation, approvals, communication and automation. It can support small IT teams, growing companies and enterprise environments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$15/agent/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AMI
Founded: 2003
United States
www.amitracks.com

Company Information

Codenica
Founded: 2005
Poland
codenica.com

Alternatives

Alternatives

AssetIT

AssetIT

DevSamurai
Virima

Virima

Virima Inc.
Octopus ITSM

Octopus ITSM

Octopus-ITSM.com
SysAid

SysAid

SysAid Technologies

Categories

Categories

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
ServiceNow

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
ServiceNow
Claim AssetTrack and update features and information
Claim AssetTrack and update features and information
Claim Codenica ITSM + ITAM and update features and information
Claim Codenica ITSM + ITAM and update features and information