Assembly Neos vs. Smokeball Comparison


Assembly Neos Assembly Software	Smokeball	+	+
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About Assembly Software is changing how personal injury law firms run their practice, combining embedded intelligence, workflow automation, and 40+ years of expertise to help firms handle more cases and drive better results for their clients. Its flagship platform, Neos, has been consistently recognized as a G2 Leader in Legal Case Management, and its built-in AI, NeosAI, won the 2025 LegalTech Breakthrough Award for LegalTech Generative AI Solution of the Year. Built on the legacy of pioneering personal injury case management brands Needles and Trialworks, Assembly is trusted by thousands of firms every day.	About Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most. With automatic time tracking, tailored workflows, and rapid innovation through AI, Smokeball is the industry standard in people-law. Key features include: • 200+ pre-built matter types for different areas of law • Integrated Archie AI with full matter context • Easy-to-review automatic time tracking • Robust document automation • Email and document management through Microsoft Office • Firm insights and reporting capabilities • Access to 20,000+ federal and local court forms • Comprehensive onboarding and ongoing training Smokeball’s practice management software and award-winning client support help legal professionals capture more billable hours without working more and regain peace of mind.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Law firms, Legal Departments	Audience Law firms
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99 per user per month Neos is an AI-powered, industry-leading practice and case management software with straightforward pricing and flexible options Free Version Free Trial	Pricing $29 per user / month Start: $29 per user / month Grow: $99 per user / month Prosper: $149 per user / month Free Version Free Trial
Reviews/Ratings Overall 4.2 / 5 ease 4.5 / 5 features 4.5 / 5 design 4.4 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The updated and more robust intake system is excellent. Neos is cloud-based and can be accessed from any computer. The "@user" tagging feature that can be used from the Notes section of cases. Works well when it isn't going slow. Love that you are able to work on files and it saves automatically. Love the report section on creating different reports. Task prompts to work the case. Organization. Generating docs. integration with emails and text. TEXTING and EMAILING. Needles Neos Checklist is very useful to use to check the things you have already completed and you can keep a tab on it and the easy to navigate. Easy to get through, find information, customer service is easy to reach when there is an issue. The system is fast to click through and find what you are needing. I just feel this system is super easy to use and user friendly. Cons Load times are often extremely slow, and attempting to run searches often causes the software to crash. Sometimes it goes slow. Gets stuck from time to time. Can't save a pdf to file without having it open. Too many coding problems with templates. Some feature on Needles like the templates should be easier to obtain and add. I don't have any bad things to state about NEOS. Been using it for over 6 months, and I have no complaints.	Pros & Cons from Real Users Pros Smokeball does well all of the things I, and many modern law firms need including trust accounting and management, automatic time tracking, document templating and automation. This is a robust one platform access to all essential tools, process management , macro and micro analysis of our practice, and integration with other software allowing for ultimate cloud based organization. Continued product development and ease of access to training allows for growth and continued evolution of efficiency. It is truly a work from anywhere solution that allows you to control and evaluate overhead while providing a more uniform and reliable service for our clients. I like everything about Smokeball. I use it daily. I have been using Smokeball for over 2 years and don't see myself using any other program. Cons 1) Our onboarding process was managed by an external contractor and it was problematic. It's my understanding that Smokeball brought this in house; 2) We were required to finance our three-year contract up front which is a departure from how we are used to paying for monthly subscription services. Despite those challenges, I'm glad we adopted Smokeball and I do not see that it has any true competition. I truly only regret I didn't start with this software and had to go through the process of onboarding existing cases which lacked many of the benefits of being worked by a system like Smokeball. There is nothing that I can think of that I do not like.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Assembly Software Founded: 1985 United States www.assemblysoftware.com	Company Information Smokeball Founded: 2010 United States www.smokeball.com
Alternatives Filevine	Alternatives 8am
Litify	Filevine
8am CasePeer 8am	Assembly Neos Assembly Software
CloudLex	8am MyCase 8am
CaseFox View All	Clio Themis Solutions View All
Categories Document Management Law Practice Management Legal Legal Case Management Legal Document Management Legal Intake Personal Injury Law	Categories AI Legal Docketing Family Law Immigration Law Practice Management Legal Legal Billing Legal Calendar Legal Case Management Legal CRM Legal Document Drafting Legal Document Management Legal Research Legal Time Tracking Mediation Personal Injury Law
Law Practice Management Features Billing & Invoicing Calendar Management Client Portal Conflict Management Contract Management CRM Document Management Email Management Legal Case Management Task Management Time Tracking Trust Accounting Legal Case Management Features Billing Management Calendar Management Case Notes Client Management Communication Tracking Conflict Management Corporations Court Management Discovery Management Docket Management Document Management Expense Tracking Government Law Firms Records Management Task Management Time Tracking Trust Accounting Legal Document Management Features Access Controls Archiving & Retention Collaboration Contract Management Document Assembly Document Indexing Document Tagging Full Text Search Version Control Show More Features Document Management Features Access Controls Archiving & Retention Collaboration Tools Compliance Tracking Document Archiving Document Assembly Document Capture Document Conversion Document Delivery Document Indexing Document Retention Electronic Signature Email Management File Recovery File Type Conversion Forms Management Full Text Search Offline Access Optical Character Recognition Print Management Version Control	Law Practice Management Features Billing & Invoicing Calendar Management Client Portal Conflict Management Contract Management CRM Document Management Email Management Legal Case Management Task Management Time Tracking Trust Accounting Legal Case Management Features Billing Management Calendar Management Case Notes Client Management Communication Tracking Conflict Management Corporations Court Management Discovery Management Docket Management Document Management Expense Tracking Government Law Firms Records Management Task Management Time Tracking Trust Accounting Legal Document Management Features Access Controls Archiving & Retention Collaboration Contract Management Document Assembly Document Indexing Document Tagging Full Text Search Version Control Show More Features Legal Billing Features Accounting Management Automatic Billing Calendar Management Case Management Client Portal Document Management Expense Tracking Time Tracking Legal Calendar Features Case Defined Timekeepers Completion Tracking Conflict Management Multi-Office Reminders Rules-Based Scheduling Staff Calendar Status Tracking Task Management Legal Research Features AI / Machine Learning Annotations Brief Analytics Case Alerts Case Law Research Change Tracking Data Visualization Filtering Query Suggestions Search History Self-Service Search Statutes Research Tax Law Research Third-Party Analysis Integration
Integrations 8am LawPay Case Status Docusign LawToolBox Microsoft Outlook QuickBooks Online Quilia Alert Communications Bundledocs Campaign Monitor Hivelight Kenect Microsoft 365 Microsoft Azure Microsoft Word Odella QuickBooks Online Advanced SignIT Tungsten Copitrak Zoom Show More Integrations View All 21 Integrations	Integrations 8am LawPay Case Status Docusign LawToolBox Microsoft Outlook QuickBooks Online Quilia Alert Communications Bundledocs Campaign Monitor Hivelight Kenect Microsoft 365 Microsoft Azure Microsoft Word Odella QuickBooks Online Advanced SignIT Tungsten Copitrak Zoom Show More Integrations View All 22 Integrations
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