Assembly Neos

Assembly Neos

Assembly Software
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About

Assembly Software is changing how personal injury law firms run their practice, combining embedded intelligence, workflow automation, and 40+ years of expertise to help firms handle more cases and drive better results for their clients. Its flagship platform, Neos, has been consistently recognized as a G2 Leader in Legal Case Management, and its built-in AI, NeosAI, won the 2025 LegalTech Breakthrough Award for LegalTech Generative AI Solution of the Year. Built on the legacy of pioneering personal injury case management brands Needles and Trialworks, Assembly is trusted by thousands of firms every day.

About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Law firms, Legal Departments

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per user per month
Neos is an AI-powered, industry-leading practice and case management software with straightforward pricing and flexible options
Free Version
Free Trial

Pricing

$109 per month per SaaS user
Free Version
Free Trial

Reviews/Ratings

Overall 4.2 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.4 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The updated and more robust intake system is excellent. Neos is cloud-based and can be accessed from any computer. The "@user" tagging feature that can be used from the Notes section of cases.
  • Works well when it isn't going slow. Love that you are able to work on files and it saves automatically. Love the report section on creating different reports.
  • Task prompts to work the case. Organization. Generating docs. integration with emails and text. TEXTING and EMAILING.
  • Needles Neos Checklist is very useful to use to check the things you have already completed and you can keep a tab on it and the easy to navigate.
  • Easy to get through, find information, customer service is easy to reach when there is an issue. The system is fast to click through and find what you are needing. I just feel this system is super easy to use and user friendly.

Cons

  • Load times are often extremely slow, and attempting to run searches often causes the software to crash.
  • Sometimes it goes slow. Gets stuck from time to time.
  • Can't save a pdf to file without having it open. Too many coding problems with templates.
  • Some feature on Needles like the templates should be easier to obtain and add.
  • I don't have any bad things to state about NEOS. Been using it for over 6 months, and I have no complaints.

Pros & Cons from Real Users

Pros

  • All of the technology and automations. I like the fact that emails and text messages are automatically saved. I like that pictures from emails and text are automatically saved.
  • The platform really guides you through all stages of a case, from new business tracking to closure. Automated processes and tasking templates have streamlined both case maintenance and all communication within and outside our firm.
  • Ease of getting documents into the case. Abilitiy to sort through and create documents. Easy abilitiy to email directly from the case. Excellent customer service with video how to responses. Ease of editing form documents in the SA word editor.
  • Customization, Flexibility, and responsiveness of the Smart Advocate team to suggestions and requests.
  • It is a Great Case management tool that keeps my investigations and tasks on track. There are so many options to zero in what you want to record, and the reports that you can get out .

Cons

  • It is a lot of set up and a huge learning curve.
  • We use the cloud based system and do not have the best internet connections, so it does sometimes bog us down. SA also offers an on-site server option that would rectify this that we are looking into.
  • There are so many options for each tab and setting that sometimes that it can be tough to find the exact customization you are looking for.
  • Lots of features and tools, sometimes I would like to turn off or hide features we don't use.
  • There is nothing i can think of that i do not like about this tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Assembly Software
Founded: 1985
United States
www.assemblysoftware.com

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com

Alternatives

Alternatives

Assembly Neos

Assembly Neos

Assembly Software
WINGS

WINGS

Crocodile Solutions
Clio

Clio

Themis Solutions

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Integrations

Alert Communications
Case Status
Docusign
Microsoft 365
Microsoft Outlook
QuickBooks Online
Quilia
Zapier
8am LawPay
AssureSign
Bridge Legal
CallFire
LawToolBox
Lead Docket
Microsoft OneDrive
Milestones Professional
ProLaw
RingCentral RingCX
Salesforce
iManage

Integrations

Alert Communications
Case Status
Docusign
Microsoft 365
Microsoft Outlook
QuickBooks Online
Quilia
Zapier
8am LawPay
AssureSign
Bridge Legal
CallFire
LawToolBox
Lead Docket
Microsoft OneDrive
Milestones Professional
ProLaw
RingCentral RingCX
Salesforce
iManage
Claim Assembly Neos and update features and information
Claim Assembly Neos and update features and information
Claim SmartAdvocate and update features and information
Claim SmartAdvocate and update features and information