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About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

About

Reviews help Google recognize your company as an authoritative brand. Get a jump ahead and increase your presence on search engines. Customers are 9 x's as likely to choose a highly rated company over a business with bad reviews. Gauge your company performance and evaluate what areas of your business need improvement. Send review requests from your phone or computer. With unlimited users, add your office staff, team leads, and management to collect reviews consistently. Customers receive a text which takes them to a simple survey. If they select yes to the survey, they'll be asked to leave your business a review. After manually running various review campaigns in a digital marketing agency, Griffin Smith decided to streamline the process with better automation. ReviewSpreader's mission is to help ethical companies generate real, organic feedback for consumers to make better buying decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All types of entrepreneurs, product managers and customer support managers

Audience

Customer Experience Management platform for businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Company Information

ReviewSpreader
Founded: 2017
United States
www.reviewspreader.com

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
Surveyed

Surveyed

Spicyfy Ventures
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

AccessOwl Supported
Centra Supported
Commerce.AI Supported
EnjoyHQ Supported
Freshsuccess Supported
Front Supported
Intercom Supported
Klipfolio Supported
MRI Palace Supported
Mailchimp Supported
Microsoft Dynamics 365 Supported
Mindbody Supported
Reptrics Supported
Salesforce Supported
Stackreaction Supported
Vibe.fyi Supported
Workato Supported
Zapier Supported
Zoho Desk Supported
me&u Supported

Integrations

AccessOwl Not Supported
Centra Not Supported
Commerce.AI Not Supported
EnjoyHQ Not Supported
Freshsuccess Not Supported
Front Not Supported
Intercom Not Supported
Klipfolio Not Supported
MRI Palace Not Supported
Mailchimp Not Supported
Microsoft Dynamics 365 Not Supported
Mindbody Not Supported
Reptrics Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Vibe.fyi Not Supported
Workato Not Supported
Zapier Not Supported
Zoho Desk Not Supported
me&u Not Supported
Claim AskNicely and update features and information
Claim AskNicely and update features and information
Claim ReviewSpreader and update features and information
Claim ReviewSpreader and update features and information