Related Products
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About
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
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About
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.
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Audience
Online stores, service businesses, agencies, SaaS teams and companies that need scalable AI-assisted customer support and sales across multiple messaging channels.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAsistentiAI
Founded: 2026
Albania
asistentiai.com/en
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Company InformationJediDesk
Ukraine
jedidesk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Telegram
Not Supported
Viber
Not Supported
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Integrations
Facebook Messenger
Supported
Instagram
Supported
WhatsApp
Supported
Telegram
Supported
Viber
Supported
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