+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Bluehost
    31,868 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • InboxAlly
    136 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website

About

AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.

About

InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.

Audience

Companies wanting a tool to create enterprise-grade AI chatbots

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version Not Supported
Free Trial Supported

Pricing

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It tries to have an easy chatbot creation and many features like whatsapp integration, calendar embed and lead capture. Key word is TRIES because it fails miserably

Cons

  • Horrible customer support and rude founder. If you want to wait over 2 weeks for a useless answer then this is for you. The product actually works correctly maybe 2 out of 10 days.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AsistentiAI
Founded: 2026
Albania
asistentiai.com/en

Company Information

InsertChat
United States
insertchat.com

Alternatives

ChatGent

ChatGent

Factoryze

Alternatives

MOON Chat

MOON Chat

THE MOON Agency
UChat

UChat

Smart Link

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported
AI Receptionists Supported
Chatbot Supported
Conversational AI Supported

Integrations

Facebook Messenger Supported
WhatsApp Supported
Amazon S3 Not Supported
CSS Not Supported
ClickDesk Not Supported
Framer Not Supported
Front Not Supported
Google Cloud Search Not Supported
Google Sites Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
JavaScript Not Supported
Kustomer Not Supported
LiveChat Not Supported
Webflow Not Supported
Wix Not Supported
WordPress Not Supported
Zapier Not Supported

Integrations

Facebook Messenger Supported
WhatsApp Supported
Amazon S3 Supported
CSS Supported
ClickDesk Supported
Framer Supported
Front Supported
Google Cloud Search Supported
Google Sites Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
JavaScript Supported
Kustomer Supported
LiveChat Supported
Webflow Supported
Wix Supported
WordPress Supported
Zapier Supported
Claim AsistentiAI and update features and information
Claim AsistentiAI and update features and information
Claim InsertChat and update features and information
Claim InsertChat and update features and information