+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • GetResponse
    1,798 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Pylon
    111 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Ecwid
    1,030 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website

About

Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.

About

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a chatbot platform

Audience

Companies of all sizes that want a customer service platform that integrates with Slack

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$6.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Customers enjoy immediate access to our staff if they have an issue with a service or product or any other question. Staff manage multiple chat conversations at once saving time required to handle several customers.
  • I like the fact that Slaask integrates with Slack to improve internal communications. It is easy to contact online web visitors with Skaask.
  • It is a very great platform when it comes to communication since every employee can join a conversation in a secure way. Also it is very easy to set up based on topics and schedules.
  • The way it is easy to contact customers via live chatting over the internet is what I like most about Slaask.
  • Slaask integrates seamlessly with Slack that makes it easy to communicate with clients directly without hustling a lot.

Cons

  • We always train our support staff to use the right tone in order to make customers feel they are receiving personalized attention.
  • I do not encounter challenges while using Slaask on my far end.
  • The only dislike i have towards it, is that it does not have the search button which sometimes becomes hectic when in need of searching something, therefore it should improve on that.
  • However, Slaask is daunting to connect to the website and integrate with Slack.
  • It was overwhelming to integrate Slaask with Slack, but thanks to the Vendor support team they helped us eradicate the issue.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AsisteClick
Founded: 2016
Argentina
www.asisteclick.com

Company Information

Slaask
Founded: 2015
United States
slaask.com

Alternatives

Landbot.io

Landbot.io

Landbot

Alternatives

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Facebook
Agile CRM
Asana
Autotask PSA
ConnectWise ScreenConnect
Drupal
Front
Google Analytics
Help Scout
Kayako
Kit
Mailchimp
Median Cobrowse
Nimble
Pipedrive
Salesforce
Stackreaction
Teamleader
Trello
Zapier

Integrations

Facebook
Agile CRM
Asana
Autotask PSA
ConnectWise ScreenConnect
Drupal
Front
Google Analytics
Help Scout
Kayako
Kit
Mailchimp
Median Cobrowse
Nimble
Pipedrive
Salesforce
Stackreaction
Teamleader
Trello
Zapier
Claim AsisteClick and update features and information
Claim AsisteClick and update features and information
Claim Slaask and update features and information
Claim Slaask and update features and information