Ascora

Ascora

ASC Software
CSOne

CSOne

Libran Business Systems
+
+

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About

See the details and track all history with your customers. Track the Equipment or Asset being serviced and see a full-service history of every visit. Easily see a full list of all jobs you've been scheduled against for today, tomorrow, this week or next. Take photos from your tablet and upload them straight against the Job or Quote. See all Job details entered by the Office along with any associated documents or manuals. Create a follow-on Quote from a Job or a brand new Quote quickly and easily. Receive notifications from the office via push notifications or SMS on updated Jobs. With only one tap turn your Job into an Invoice while out in the field. Allocate parts from your current price list or create special write-ins as needed. Collect your Customer's signatures right on your iPad and it's recorded against the Job. Check in and out of jobs and Ascora will track the actual time used.

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to manage and track all history with their customers

Audience

Companies in need of a Field Service Management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version
Free Trial

Pricing

$240 per 3 users per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ASC Software
Founded: 2009
Australia
www.ascora.com.au

Company Information

Libran Business Systems
United States
csone.biz/en/

Alternatives

Alternatives

Walkabout

Walkabout

Walkabout Software
Quadra

Quadra

ERTH Corporation
FieldEdge

FieldEdge

Xplor
Service365

Service365

Service365 Inc.
FieldAx

FieldAx

Merfantz Technologies
HomeService.Cloud

HomeService.Cloud

Home Service Cloud
Flobot

Flobot

Fresh Milk Software

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

MYOB
QuickBooks Online
Xero

Integrations

MYOB
QuickBooks Online
Xero
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