AscoraASC Software
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CSOneLibran Business Systems
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Related Products
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About
See the details and track all history with your customers. Track the Equipment or Asset being serviced and see a full-service history of every visit. Easily see a full list of all jobs you've been scheduled against for today, tomorrow, this week or next. Take photos from your tablet and upload them straight against the Job or Quote. See all Job details entered by the Office along with any associated documents or manuals. Create a follow-on Quote from a Job or a brand new Quote quickly and easily. Receive notifications from the office via push notifications or SMS on updated Jobs. With only one tap turn your Job into an Invoice while out in the field. Allocate parts from your current price list or create special write-ins as needed. Collect your Customer's signatures right on your iPad and it's recorded against the Job. Check in and out of jobs and Ascora will track the actual time used.
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About
CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a solution to manage and track all history with their customers
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Audience
Companies in need of a Field Service Management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
Free Version
Free Trial
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Pricing
$240 per 3 users per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationASC Software
Founded: 2009
Australia
www.ascora.com.au
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Company InformationLibran Business Systems
United States
csone.biz/en/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
MYOB
QuickBooks Online
Xero
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