BugHerd

BugHerd

Splitrock Studio Pty Ltd.
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About

Asana is a collaborative work management platform that brings teams, projects, and goals together in one centralized workspace. It helps organizations plan, track, and deliver work more efficiently by connecting daily tasks to strategic objectives. With built-in AI capabilities, Asana reduces manual effort by automating updates, surfacing insights, and keeping work on track. The platform supports teams of any size, from small businesses to large enterprises, across a wide range of use cases. Asana integrates with over 300 popular business tools, making it easy to fit into existing workflows. Strong security, compliance options, and Asana Gov make it suitable for regulated industries and government agencies. Trusted by a majority of Fortune 100 companies, Asana is designed to scale as organizations grow.

About

BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Asana is ideal for teams, managers, and organizations of any size that need a scalable, secure, and AI-powered platform to plan, track, and execute collaborative work efficiently

Audience

BugHerd is designed and built by web developers for developers, designers, engineers, marketers, project managers and QA specialists.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Basic - Free
Starter - $10.99/user/month
Advanced - $24.99/user/month
Enterprise - Custom Pricing
Free Version
Free Trial

Pricing

14 Day Free Trial
Standard: $39 /month / 5users
Studio: $59/ month/ 10users
Premium: $109/ month/ 25users
Deluxe: $189/ month/ 50users
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 3.5 / 5
features 4.5 / 5
design 3.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's simple to customize Asana dashboard according to my needs. Again, it's simple to plan, manage and execute projects effectively with Asana. It's simple to collaborate with my team on project assignments with Asana. It's also simple to track project progress with Asana.
  • It is simple to plan and orchestrate daily tasks and projects with Asana. It enhances real-time team collaboration. It is simple to track project progress using Asana.
  • It's extremely easy to get onboarded to the tool and actually learn to utilize all of its features, workflow automation and triggers are a must-use feature if you are on the paid plan.
  • * Workflow Builder has allowed other tools to be automated together without the need to use external platforms for integration such as Appy Pie or Zapier, which despite the fact that these platforms that I have just mentioned are very useful within almost any company to automate all the work is also important that each platform can have internal automations as Asana is currently starting to do. With Workflow Builder I can create processes that do pretty much a lot of my work managing a project and it's all done automatically, so I very rarely integrate integration platforms when using Asana as everything can be found right there within their platform. * Another tool that has been quite useful to me throughout the use of Asana is Workload since it has allowed me to manage staff or work teams from different projects more easily, I say this because this feature allows me to see the days when people they have workloads and what capacity they have available to assign tasks. A clear example of how Workload has benefited me is that when managing the assignment of a task I can see the availability or workload that each person has and thus not assign more tasks that could lower the performance of a person having tasks that he will not be able to complete due to excessive work, so before assigning a task I go to the Workload panel and thus verify the availability and workload of each one of my work team. * Thanks to the hundreds of integrations I can make my job much easier since I don't need to pass data from other platforms to this one to have everything connected (and vice versa) since everything stays interconnected. This has resulted in me counting on being able to have Asana Calendar connected to Google Calendar, so I have more control over my to-dos and other to-do lists. Also, with Adobe Creative Cloud I can facilitate my marketing by being able to have the projects and tasks both in asana and in Adobe Creative Cloud since the information is shared reciprocally.
  • With Asana it has been possible to integrate very well the calendars of the different emails that I currently have, this was very useful for me since I did not have to manually synchronize all the notes and important events since they are currently a very heavy load to carry out that work. So the full integration with the Outlook and Gmail calendar was the best thing that happened to me to be able to integrate all the events within the projects and thus have easier reminders Without having to start from scratch to make notifications of each upcoming event and assigned tasks within a project. The board is very personalized, this gives me a lot of freedom to be able to have what I want to see once I log in to this platform. The main screen is the most important thing to be able to highlight what is most relevant while managing a project, so I can add different sections or tasks, lists, some calendars or everything that interests me to know when I'm managing not one but several projects. It was useful to be able to have the option to approve since being able to verify if the work is done is important For the combination of a project to be very effective since within my company we avoid having setbacks and that certain pre-established norms are skipped. So with Asana you can have approval once the assigned jobs or tasks are verified that they have been completed correctly with all the steps to follow so that the completion of a project is very effective since within my company we avoid having setbacks and that break certain pre-established rules. So with the healthy one you can have approval is once the assigned jobs or tasks are verified that they are completed correctly with all the steps to follow and with their well-written documentation marking all the steps which the results were obtained. It is natively available for desktops on both Windows, Mac this was very useful for me as I can sync all tasks and projects on all devices and not just web version and desktop version. It gave me the ease of being able to focus on projects without using the browser since in the past that was the only way to be able to use Asana at that time. The mobile application, in turn, is very complete, just like the writer versions, regardless of whether it is for the web or native to each desktop operating system, so I don't miss out on certain functions that this platform may have, but everything is already there. integrated into any mobile device regardless of the operating system you are using is Android or iOS.

Cons

  • I'm yet to encounter any negative issues with Asana since it meets my project management needs.
  • I haven't experienced any drawbacks with Asana as it works perfectly.
  • Price can be a it hefty when you reach the enterprise level, other than that, the tool is epic.
  • * It is possible to see the list of tasks in a very ordered way, but for me sometimes it is not very useful since I would like to be able to order the tasks by priority and not by completion date. This would give me a better advantage when it comes to organizing my tasks and focusing more on those that require a lot of attention to detail, as well as the effort that must be applied to other tasks regardless of the differences in delivery time. This function of ordering by priority added to the Workload function will allow to better manage the performance and availability of each employee in the event that new tasks are to be assigned, thus being able to have the work team more organized in each project that is being managed. * It can take a long time to get used to Asana even if you use the free version, you have to get used to it very well in order to streamline projects and easily manage assigned tasks. By this I do not mean that you have to get a specialty in project management, but rather because of the number of functions that Asana has, and it can be overwhelming to learn how to use all its tools without any problem. So, if someone is thinking of adding Asana to their company, they must consider that they must have prior knowledge of this platform before they can get a good return on investment, because if they don't, they will be affected in the projects they manage when implementing Asana and they are just beginning to know how it works, making this a waste of time and money. * There is a confusion with the assigned subtasks, since it is shown as a normal task which is not the case since when a member of my team reviews their tasks, they will think that they have work overloaded and in reality, it is not. Therefore, my recommendation is to show the tasks, but if they are more specific tasks of those tasks which several people are involved, they should be seen as a respective subtask and not as tasks only since it overloads the task list with repetitive events. and also confuses when knowing what tasks have been assigned to me.
  • I'd like a way to be able to use notes even when I'm not connected to the internet, that would be very useful for annotating or saving comments that I can use later without having to connect to the internet to use Asana. It would be most helpful if I use Asana via the mobile app to annotate, as if I use an external app I would have to manually sync everything and waste time in the process. So I hope that in a future update they can include using Asana or at least taking notes without necessarily having to be connected to the Internet. It would not be bad if Asana could integrate or adapt to small projects for small businesses, this would be very useful since this platform has a small learning curve which is difficult to adapt to being able to handle many complex functions that the interface brings. There are many options which the user must learn before being able to manage a project correctly, so this platform should adapt to different types of projects as well as being a workspace which would be easy for the end user to change, just You should click on a tool that allows you to select whether it is a small project or a large text that has several particular positives and many tools are required to carry out a complete project management. The integration of a button is missing that could undo an error made within this platform, for example, delete tasks by mistake or delete a person within a project. So any change that is made within this platform could have steps back indefinitely, as if it were a photo or text editing program. This would be very helpful since in case of making mistakes you can always recover the information without any problem and also you would not have to start from scratch when you accidentally delete an entire project. Some kind of backup would also be nice, which allows you to restore by versions all the movements made within Asana.

Pros & Cons from Real Users

Pros

  • + It's very practical How you can get feedback regardless if the website is in desktop mode or mobile website mode. This was very easy and feedback for me to be able to have the same experience regardless of whether it is the browser or mobile phones, since web pages are not only accessed within desktop browsers, but many people also access them from their browser. of mobile devices and it is necessary to review the practicality of a website Since in mobile versions it is more summarized and compact than the desktop web. This makes a website appear since in mobile versions it is more summarized and compact than the desktop web. This means that certain functions are lost as they are not in desktop mode, therefore this tool allows you to know what is not working when they visit a company's website through their Smartphone. Likewise, also on the desktop website. + I have had good customer service from this platform, which I feel very grateful for providing me with solutions At the moment of not understanding certain functions of BugHerd, So I can say that I am more satisfied with the support provided by the support team technical. having a support that supports me immediately is very important for my company since when I want a solution I hope to have a short response time since every time that passes can be valuable time which other solutions can be found within me business or implement new things to improve workflow. That is why I am very satisfied with the support team of this platform since it provides me with solutions in a short response period. + I like that this platform is very simple to be able to implement within my company since it did not require so much effort or a typical installation of any desktop software. I only had to download a Google Chrome browser extension since it is the most compatible for you to do this type of work due to the integration that most of the websites currently have. It can also be downloaded with Edge since it is currently very similar to Google because it works with the same base and has the same feature to install this platform in both browsers, I don't know if it can be implemented from other browsers. With the fact of using only the BugHerd extension, I have had a good experience being able to leave comments, take screenshots and mark certain areas where changes can be made or some function is failing without the need to use any special software on the desktop, giving me more security since I don't have to leave anything to the team, but I can work everything within the browser.
  • HugHerd has helped organize and improve our as it has been able to prioritize more than all the bugs I've had. Thanks to this platform we have had an easy feedback with customers since this tool is very easy to use and launch on our website. º This platform facilitates the compilation of comments from websites since it is well known that in order to have a good user experience you have to listen to what customers want, improving the attention of visitors by having everything ordered and direct. º I can keep both the record, as well as the follow-up and also the culmination of each edition that has been made on the wealthy website, so I can visually notice all the improvements to the changes that have been made and know if errors were corrected. º Understanding the monitoring of the actions that a client has done on the website is extremely simple, this functionality is very complete since it allows me to see where he has clicked, what the site has shown him when he has entered a specific section, It also allows me to see heat maps specifying where my customers go the most and which section they don't like to visit. º The interaction that customers have with my website is instant feedback. Being able to see the tracking live without any problem and solve a problem almost immediately to improve the customer experience. º I can leave comments in any section of the website so that the developers take care of the respective improvements, this can be whether I work collaboratively with them or I get on the client side and have a better perspective of how they see my website. º I like that web extensions and scripts can be added without any problem so that we can have a complete follow-up to our website with more details, as well as the ease with which I can easily work with HTML to know through the elements what errors that the website may have since with these I can also locate the problems and apply solutions. º I can work alone or as a team, thus being able to add them as one more user within my account to work collaboratively with others, thus having better feedback, try to improve our site and read the comments of others, as well as assign tasks each individual on our team to make corrections faster and more efficiently. º Clients can add tasks if they are included in our work team, making it easier for the client to have control over what they want us to improve and not just leave comments. In addition, the tracking can be attached as a screenshot of the different sections of our website.

Cons

  • - It does not have updates every time changes are made or every time there is a new entry, this is important since you always have to update the browser and I am upset because I want all the data that will be entered from the visitors to be shown in real time without having to update anything manually. It does not always happen but mostly when there is a large number of traffic the counter tends to hit and the browser has to be reflected. - I wish there was a category specifically for customers since currently there are only categories for guest members and administrators.com guests I would like there to be a category specifically for customers since currently there are only categories for guest members and administrators. With the guests I can give a certain privilege to be able to review some information about what we do with this platform, however, they are not specific about what it would be like to have access as a client which gives close privileges to members who work within BugHerd to solve problems of website. With this, I would solve certain problems that are caused within my website for certain clients, which sometimes do not load certain functions available on my website. So I have to adapt to many types of browsers that do not have certain functions enabled. an example would be a function that is not compatible with Firefox browsers and certain clients do not have such a function So I would have to adapt to certain browsers depending on the client's needs - A bit of updating is needed in its interface since I have been working with this platform for a long time and its same way of working. It is essential to have a friendlier and more accessible workspace for everyone so that it is easier to have a learning experience for new members without getting confused in the process and also not having such a steep learning curve. I say this because certain functions already seem very complicated to access when you have a large number of uses. I consider that you should have easy access to these tools without having so much complication.
  • º It's been a long time since its last interface update, I can say that at first the user experience has been incredible but there are other times where everything is simpler and more comfortable to work with and that's what BugHerd hasn't improved. º It has become difficult to keep customers informed due to the simple fact that on several occasions part of the company's internal communications have escaped. You should be able to tag within the conversation what is for the customer and what is for the internal. º For the user who is not very trained in what technology is, that is why I commented on the improvement of the user experience because not only website experts are the ones who use this platform but also as an individual to be able to improve their website, but without any knowledge it is difficult. It would be good to put more understandable functions with their respective help section right there or small tutorials. º Implementation was the hardest thing for me, definitely not all site builders and implementing BugHerd for a handmade website is easier more however you have to know a bit of code for this. º I have a problem sometimes with the comments that I wanted to leave, for example to an image. This problem causes me stress sometimes because the comment goes to any section of the website randomly. It is uncomfortable to work like this since you have to be putting the comment well until it stays in its place. º I also have problems with the tasks similarly when I put comments on the website, I mean that my tasks tend to get out of order frequently and the task manager that this platform has about the changes that I have to make is simply vague and wrong optimized with respect to other platforms.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Asana
Founded: 2008
United States
www.asana.com

Company Information

Splitrock Studio Pty Ltd.
Founded: 2010
Australia
bugherd.com/

Alternatives

Alternatives

Ruttl

Ruttl

Brucira Softwares Pvt. Ltd.
Jira

Jira

Atlassian
Marker.io

Marker.io

Marker

Categories

Categories

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Brand Management Features

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Campaign Management Features

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Digital Asset Management Features

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

IT Project Management Features

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Idea Management Features

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Marketing Planning Features

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

OKR Features

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Productivity Features

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management Features

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Strategic Planning Features

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

ActiveCampaign
Airtable
Atatus
Avaza
Bugsnag
Easyflow
Evernote
Gmail
Google Calendar
Google Drive
KonnectzIT
LT Browser
LiveChat
Magento
Microsoft 365
Slack
Teamwork.com
Toggl Track
Zendesk
monday AI work platform

Integrations

ActiveCampaign
Airtable
Atatus
Avaza
Bugsnag
Easyflow
Evernote
Gmail
Google Calendar
Google Drive
KonnectzIT
LT Browser
LiveChat
Magento
Microsoft 365
Slack
Teamwork.com
Toggl Track
Zendesk
monday AI work platform
Claim Asana and update features and information
Claim Asana and update features and information
Claim BugHerd and update features and information
Claim BugHerd and update features and information