Artera vs. DocEngage Comparison


Artera	DocEngage	+	+
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About Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.	About Communication encrypted through SSL, HTTPS, high secure, geographically dispersed data centers, ISO 27001, ISO 27017 and ISO 27018. DocEngage provides role-based access control to prevent inappropriate or unauthorized access to both patient information and system control. Protect patient health information from being read by unauthorized parties when it is transmitted, or stored on any device, including mobile devices. DocEngage, a HIPAA compliant software that ensures you safe & secure access to patient records with high-level measures for information sharing, audit & security. The patient can view, his data anytime anywhere using the patient app, and also he can make some quick action in the mobile apps such as document upload, appointment requests and self-assessment forms. Manage your busy workday and quickly access patient/lead data through DocEngage Medical Apps.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare systems that want a high-end patient communication solution	Audience Healthcare providers and clinical professionals looking for a tool to gain, engage and retain more patients
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $50 per year Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Artera Founded: 2015 United States artera.io	Company Information DocEngage India www.docengage.in
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Categories AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling	Categories Electronic Medical Records (EMR) Patient Relationship Management (PRM)
Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management	Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition
Integrations Clarity Wave EpicCare EMR Fountain Greenway Health MEDITECH Expanse NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR eClinicalWorks View All 10 Integrations	Integrations Clarity Wave EpicCare EMR Fountain Greenway Health MEDITECH Expanse NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR eClinicalWorks
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