ArrivePing

ArrivePing

NVC360
+
+

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About

ArrivePing is field service software for teams dispatching technicians and drivers. Managers schedule jobs, build work orders with custom fields, track teams live, and assign work manually or to the nearest qualified technician. Technicians use iPhone and iPad apps or the Android phone browser to view assignments and access notes, navigate, update status, capture photos, voice notes and signatures, take card payments through their company's Stripe account, and automatically log mileage, travel and on-site time. Customers get text or email updates and app-free browser tracking with live progress and an ETA. Features include job history, customer communications, calendar feeds, webhooks, data exports, and connections to Zapier, Make and Google Drive. An AI setup agent builds a workspace from the business website; most teams dispatch a first job within an hour. It serves HVAC, plumbing, electrical, installation, construction, property maintenance, cleaning and delivery teams.

About

Probook is an AI-driven dispatching platform designed to enhance technician performance, dispatcher efficiency, and customer service in the home services industry. By analyzing historical sales data, Probook ensures technicians are assigned to the most suitable calls, leading to increased sales and improved customer satisfaction. The platform offers two levels of automation, copilot, which provides real-time recommendations while keeping dispatchers informed, and autopilot, which fully reshuffles the dispatch board in real-time, allowing a single dispatcher to manage over 20 technicians. Probook's features include proactive late alerts, rescheduled recommendations, and a live updating revenue heatmap to track top-performing sales personnel. On average, users experience a 12% increase in sales, a 19% rise in flip rates, and the capacity to manage a 20:1 technician-to-dispatcher ratio.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that send technicians or drivers to customers: HVAC, plumbing, electrical, cleaning, delivery and installation teams

Audience

Home service companies looking for a solution to optimize their dispatch operations and boost sales

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

NVC360
Founded: 2023
Canada
arriveping.com

Company Information

Probook
Founded: 2022
United States
www.probook.ai/

Alternatives

No Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor

Categories

Categories

Home Services Supported
Service Dispatch Supported

Integrations

Apple Calendar Supported
Google Calendar Supported
Google Drive Supported
Make Supported
Microsoft Outlook Supported
Model Context Protocol (MCP) Supported
NEXTAR Not Supported
ServiceTitan Not Supported
Zapier Supported

Integrations

Apple Calendar Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Make Not Supported
Microsoft Outlook Not Supported
Model Context Protocol (MCP) Not Supported
NEXTAR Supported
ServiceTitan Supported
Zapier Not Supported
Claim ArrivePing and update features and information
Claim ArrivePing and update features and information
Claim Probook and update features and information
Claim Probook and update features and information