ArrivePingNVC360
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Dynamics 365 Field ServiceMicrosoft
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Related Products
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About
ArrivePing is field service software for teams dispatching technicians and drivers. Managers schedule jobs, build work orders with custom fields, track teams live, and assign work manually or to the nearest qualified technician. Technicians use iPhone and iPad apps or the Android phone browser to view assignments and access notes, navigate, update status, capture photos, voice notes and signatures, take card payments through their company's Stripe account, and automatically log mileage, travel and on-site time. Customers get text or email updates and app-free browser tracking with live progress and an ETA. Features include job history, customer communications, calendar feeds, webhooks, data exports, and connections to Zapier, Make and Google Drive. An AI setup agent builds a workspace from the business website; most teams dispatch a first job within an hour. It serves HVAC, plumbing, electrical, installation, construction, property maintenance, cleaning and delivery teams.
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About
Resolve customer issues the first time, every time. Dynamics 365 for Field Service provides clarity and transparency at every step of the process when a customer calls for help. From letting customers know their request for service has been received, to providing specific details on which technician is being dispatched and when his or her arrival can be expected, to follow-up details, and to providing confirmation when the problem is resolved. Ensure consistent and dependable operations by predicting, detecting, and resolving service issues before your customers even know there’s a problem. Build customer trust and loyalty by giving technicians and service managers the right tools and the information they need to resolve problems the first time. Deliver exceptional onsite customer experiences while optimizing resources and costs by dispatching technicians when and where they’re needed most.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses that send technicians or drivers to customers: HVAC, plumbing, electrical, cleaning, delivery and installation teams
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Audience
Companies interested in a software to improve customer experience during support services
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$95 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationNVC360
Founded: 2023
Canada
arriveping.com
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Company InformationMicrosoft
Founded: 1975
United States
dynamics.microsoft.com/en-us/field-service/overview/
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Categories |
Categories |
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Integrations
AXtension Content Gate
Not Supported
AgriERP
Not Supported
Apple Calendar
Supported
Atfinity
Not Supported
Azumuta
Not Supported
BUILDFitters
Not Supported
Dynamics 365 Remote Assist
Not Supported
EasyTerritory
Not Supported
Ema
Not Supported
Google Calendar
Supported
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Integrations
AXtension Content Gate
Supported
AgriERP
Supported
Apple Calendar
Not Supported
Atfinity
Supported
Azumuta
Supported
BUILDFitters
Supported
Dynamics 365 Remote Assist
Supported
EasyTerritory
Supported
Ema
Supported
Google Calendar
Not Supported
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