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About

Boost your Case Management productivity with ArkCase: the FedRAMP-ready platform to help you customize and automate end-to-end case management activities—helping you respond on time, every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack. ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification, and more.

About

CivicRecordsOnline is public records request management software for city clerks and records specialists. Every request lives in one place: who asked, what is needed, when it is due under state law, what has been sent, and a complete audit history. Redaction is included in every tier. Instant Privacy Scan finds names, addresses, phone numbers, Social Security numbers, and license numbers as draft redactions for review. Find & Fix Everywhere erases a name or phrase across every page in one pass. Permanent Safety Lock burns redactions into a flattened release copy that cannot be reversed. Smart Medical Catching flags health details and the names of minors. Redaction is deterministic pattern matching, so the same input gives the same output every time. The product supports all 50 states' public records laws, with deadline rules and business day counting built in. Pricing: $99, $199, $299, or $499 per month. No contract. No implementation fee. 14-day free trial for government agencies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations, law firms, and government agencies

Audience

City clerks, records officers, and records specialists at local government agencies (cities, counties, and special districts).

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$60 per user per month
Free Version
Free Trial

Pricing

$99/month per agency
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ArkCase
United States
www.arkcase.com

Company Information

Paldam LLC
Founded: 2026
United States
www.civicrecordsonline.com

Alternatives

FOIAXpress

FOIAXpress

OPEXUS

Alternatives

ATIPXpress

ATIPXpress

OPEXUS
eCase

eCase

Fivium
Libria

Libria

MSF&W
Libria

Libria

MSF&W
Neodeluxe

Neodeluxe

Neostella

Categories

Categories

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Integrations

AWS Marketplace
Rocket TMON One

Integrations

AWS Marketplace
Rocket TMON One
Claim ArkCase and update features and information
Claim ArkCase and update features and information
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Claim CivicRecordsOnline and update features and information