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About

Boost your Case Management productivity with ArkCase: the FedRAMP-ready platform to help you customize and automate end-to-end case management activities—helping you respond on time, every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase is a platform-agnostic Case Management solution. You can use ArkCase as either a fully on-premise solution, hybrid solution, or a cloud-based solution. This flexibility enables you to bring any proprietary solution to a whole new level of effectiveness or to go all the way and modernize your entire technology stack. ArkCase helps agencies provide end-to-end processing in record time thanks to our queue-based workflow designed by FOIA users. From Intake to Release, ArkCase streamlines and automates various activities for greater efficiency and collaboration. Bulk redaction, de-duplication, automated transcription of audio and video files, progressive disclosure, machine-assisted identification, and more.

About

CaseGuard is an AI-powered redaction platform trusted by law enforcement, healthcare, legal, government, and financial organizations worldwide. It automatically detects and redacts faces, license plates, PII, PHI, and sensitive information across video, audio, documents, images, and emails — all within a single on-premise solution that runs even on air-gapped networks. With up to 98% accuracy, CaseGuard processes thousands of files simultaneously, cutting redaction time by up to 95%. Built-in AI transcription and translation support 100+ languages, while full compliance with HIPAA, FOIA, CJIS, and GDPR keeps every organization audit-ready. Every plan includes unlimited redactions, team collaboration tools, auto-generated audit trails, and a dedicated account manager with live training. Organizations can also outsource redactions directly to CaseGuard's team. From clearing FOIA backlogs to managing multimedia files at scale, CaseGuard turns days of tedious work into hours.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations, law firms, and government agencies

Audience

Government agencies, law enforcement, legal teams, healthcare providers, financial institutions, and any organization required to redact PII, PHI, or sensitive information from video, audio, documents, and images for compliance with FOIA, HIPAA, CJIS, or GDPR.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per user per month
Free Version Supported
Free Trial Not Supported

Pricing

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The sales demos and assurances promised fast, large-scale automated redaction that appeared well suited to our workload.

Cons

  • The software consistently failed to process even moderate batches, and support denied a refund despite clear performance issues.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ArkCase
United States
www.arkcase.com

Company Information

CaseGuard
Founded: 2014
United States
caseguard.com

Alternatives

FOIAXpress

FOIAXpress

OPEXUS

Alternatives

BlurMe

BlurMe

Jarasoft
eCase

eCase

Fivium
Libria

Libria

MSF&W
Neodeluxe

Neodeluxe

Neostella

Categories

Categories

AI Redaction Supported
AI Tools Supported
Video Redaction Supported

Legal Case Management Features

Billing Management Not Supported
Calendar Management Supported
Case Notes Not Supported
Client Management Not Supported
Communication Tracking Not Supported
Conflict Management Not Supported
Corporations Not Supported
Court Management Not Supported
Discovery Management Not Supported
Docket Management Not Supported
Document Management Supported
Expense Tracking Supported
Government Not Supported
Law Firms Not Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Integrations

AWS Marketplace Supported
Rocket TMON One Supported

Integrations

AWS Marketplace Not Supported
Rocket TMON One Not Supported
Claim ArkCase and update features and information
Claim ArkCase and update features and information
Claim CaseGuard and update features and information
Claim CaseGuard and update features and information