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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want interactive live blog and live chat on their website

Audience

Anyone building digital connections into their product or app

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39/mo (billed anunally)
Free Version
Free Trial

Pricing

$399 / month
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5
Read all reviews

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.6 / 5
support 4.9 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Arena.im
Founded: 2017
United States
arena.im/

Company Information

Sendbird
Founded: 2012
United States
sendbird.com

Alternatives

Live Center

Live Center

Norkon Computing Systems

Alternatives

MirrorFly

MirrorFly

Contus Tech

Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Blog Features

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Community Features

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Virtual Classroom Features

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
eCommerce Integration
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Mobile App Development Features

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Facebook
Firebase
Flutter
Google Ads
Instagram
Median.co
MobiRoller
Quickwork
Reddit
Shoutem
Unity
VEVS Boat Rental Software
VEVS Car Rental Software
WordPress
X (Twitter)
YouTube

Integrations

Facebook
Firebase
Flutter
Google Ads
Instagram
Median.co
MobiRoller
Quickwork
Reddit
Shoutem
Unity
VEVS Boat Rental Software
VEVS Car Rental Software
WordPress
X (Twitter)
YouTube
Claim Arena.im and update features and information
Claim Arena.im and update features and information