ArcTicketing

ArcTicketing

Archarina
+
+

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About

ArcTicketing sorts, prioritize and forwards tickets to the right customer agent. All you need to do is set up the assignment rules. Quick turnaround time guaranteed! Measure the quality and completeness of resolved tickets by downloading the performance report. You can identify the average response time taken to resolve a ticket. Add users and set up their roles—define their capabilities, the kind of tickets they attend to, and functionalities that would be visible to them. Set up your SLAs with a clear mentioning of the tickets that needs to be attended immediately and those that can remain unanswered.

About

Rallied is an AI technician that connects to your entire stack and resolves L1 tickets autonomously. Chat with it in Slack or Teams like a real coworker — or let it work tickets directly in your PSA.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses wanting to increased productivity with an intuitive ticketing system

Audience

Managed Service Providers (MSPs), IT Support Teams & Helpdesk Operators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Archarina
United States
www.archarina.io/products/office-apps/arc-ticket

Company Information

Rallied
Founded: 2026
United States
rallied.ai

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Categories

Categories

Integrations

Microsoft Teams
Slack

Integrations

Microsoft Teams
Slack
Claim ArcTicketing and update features and information
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