Aranda Virtual SupportAranda SOFTWARE
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Devolutions Remote Desktop ManagerDevolutions
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Related Products
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About
Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.
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About
Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols.
Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement.
The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface.
It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and service providers needing a solution to deliver real-time technical support across diverse network environments
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Audience
For MSPs, IT professionals & helpdesk technicians who need to share remote connections and privileged passwords with other team members.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user Privileged access management $50 USD/month/user Enterprise (100+ users): contact sales
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-virtual-support/
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Company InformationDevolutions
Founded: 2004
Canada
devolutions.net/remote-desktop-manager
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop Features
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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Integrations
1Password
Aranda CMDB
Aranda Device Management
Aranda Field Service
Azure Virtual Desktop
BeyondTrust Password Safe
Cerby
Devolutions Gateway
Devolutions Password Manager
Devolutions Server
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Integrations
1Password
Aranda CMDB
Aranda Device Management
Aranda Field Service
Azure Virtual Desktop
BeyondTrust Password Safe
Cerby
Devolutions Gateway
Devolutions Password Manager
Devolutions Server
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