ArabDox

ArabDox

Sakhr Software
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About

Sakhr’s Knowledge Management solution suite called ArabDox enables classifying, organizing, indexing, storing and retrieving documents in Arabic, English and French. Tested in Intel labs, Sakhr’s Knowledge Management solutions successfully supported over 12,000 users and a repository of 10 million documents with full integration with a Microsoft environment. Governmental entities and organizations grappling with massive paper documents and archiving requirements rely on ArabDox to automate their processes, safeguard sensitive documents, and reduce paper waste. Selected customers include Arab Bank for Economic Development, Qatar Embassy in the US, and Abu Dhabi Tourism Authority.

About

Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams—enabling agents to help customers across languages and channels. We built ChatLingual to be intuitive and user-centered, which means agents spend less time navigating software and more time providing an exceptional customer experience. ChatLingual lets your support agents communicate with customers in any language, instantly. For example, English-speaking agents in a single location can provide support to customers in Russian, Arabic, Portuguese, or 100+ other languages—with ChatLingual seamlessly processing the translation. ChatLingual’s flexible design integrates with your existing systems, including CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs. Integrations with ChatLingual usually only take hours or days, as opposed to the weeks or months often required by older enterprise platforms.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Governmental entities and organizations searching for a powerful Knowledge Management solution

Audience

Organizations looking for a customer support solution that helps their agents eliminating language barriers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sakhr Software
United Arab Emirates
www.sakhr.com/index.php/en/solutions/knowledge-management

Company Information

ChatLingual
Founded: 2013
United States
www.chatlingual.com

Alternatives

Alternatives

ChatBridge

ChatBridge

Concret.io
OSOS

OSOS

Mozn

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau

Integrations

Genesys Cloud CX
Microsoft Dynamics 365
Oracle CRM On Demand
Salesforce
ServiceNow
Tableau
Claim ArabDox and update features and information
Claim ArabDox and update features and information
Claim ChatLingual and update features and information
Claim ChatLingual and update features and information