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About

Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.

About

Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Service leaders, techs and teams looking for an advanced service intelligence platform that helps improve their service experiences

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Excellent data visualization using dashboard and charts Data Aggregation Real time log analysis Monitoring and alert based on custom metrics Reporting features Splunk mobile app

Cons

  • It's fairly complex to setup and integrate and requires a decent learning curve to use as well.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Aquant
Founded: 2016
United States
www.aquant.io

Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/products/splunk-cloud-platform.html

Alternatives

Alternatives

Neuron7

Neuron7

Neuron7.ai
Grafana Cloud

Grafana Cloud

Grafana Labs
Luminoso

Luminoso

Luminoso Technologies Inc.

Categories

Categories

Predictive Analytics Features

AI / Machine Learning Not Supported
Benchmarking Not Supported
Data Blending Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Supported
Sentiment Analysis Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Supported
Workflow Approval Supported

Cloud Security Features

Antivirus Supported
Application Security Supported
Behavioral Analytics Supported
Encryption Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Supported
Vulnerability Management Supported

Cybersecurity Features

AI / Machine Learning Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Not Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Service Features

Contract Management Not Supported
Incident Management Supported
IT Asset Management Not Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Supported
Root-Cause Diagnosis Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Supported
Visualization Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

SIEM Features

Application Security Supported
Behavioral Analytics Supported
Compliance Reporting Supported
Endpoint Management Supported
File Integrity Monitoring Supported
Forensic Analysis Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Integrations

SAP Store Supported
AWS IoT SiteWise Not Supported
Active Directory Not Supported
Akira AI Not Supported
Apica Not Supported
Automai Robotic Process Automation Not Supported
Baits Not Supported
Cisco AgenticOps Not Supported
Contrast Assess Not Supported
CorralData Not Supported
Cylera Platform Not Supported
DomainTools Not Supported
Dropzone AI Not Supported
EV Service Manager Not Supported
F5 Distributed Cloud WAF Not Supported
Hyperledger Iroha Not Supported
Joe Sandbox Not Supported
Martello Vantage DX Not Supported
Sepio Not Supported
ThreatAware Not Supported

Integrations

SAP Store Supported
AWS IoT SiteWise Supported
Active Directory Supported
Akira AI Supported
Apica Supported
Automai Robotic Process Automation Supported
Baits Supported
Cisco AgenticOps Supported
Contrast Assess Supported
CorralData Supported
Cylera Platform Supported
DomainTools Supported
Dropzone AI Supported
EV Service Manager Supported
F5 Distributed Cloud WAF Supported
Hyperledger Iroha Supported
Joe Sandbox Supported
Martello Vantage DX Supported
Sepio Supported
ThreatAware Supported
Claim Aquant and update features and information
Claim Aquant and update features and information
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