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About

Capture insightful customer feedback and improve your website right inside your site, for free. Make it easy for your customers to give you feedback, right from inside your website, so you can gain valuable insights to build products and services that your customers truly need. Quickly create beautiful feedback buttons that match your branding or use buttons that are already on your site to trigger customer feedback survey. Select from a variety of surveys. Customize to match your brand. Sometimes you need sophistication and other times, you just need a bit of simplicity to get the job done right. No matter what your user feedback needs are, we've got you covered with a many different types of customer feedback surveys that you can embed inside your website. Choose from a variety of beautifully crafted survey templates to start or create your own feedback widget. Appzi survey is easily customizable to match your brand and style so it feels like a natural part of your website.

About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want a user feedback solution for their website

Audience

Companies searching for a solution to manage, and analyze feedback

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Appzi
Founded: 2017
United States
appzi.io

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com

Alternatives

Alternatives

Usabilla

Usabilla

SurveyMonkey
SurveyOL

SurveyOL

SurveyOL.com

Categories

Visual Feedback Supported

Categories

Market Research Supported
Survey Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

IBM Cognos Analytics Not Supported
Qlik Cloud Analytics Not Supported
SAP BusinessObjects Business Intelligence Not Supported
Stackreaction Supported

Integrations

IBM Cognos Analytics Supported
Qlik Cloud Analytics Supported
SAP BusinessObjects Business Intelligence Supported
Stackreaction Not Supported
Claim Appzi and update features and information
Claim Appzi and update features and information
Claim Key Survey and update features and information
Claim Key Survey and update features and information