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About
Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey. Listen to feedback in real-time, across your mobile channels to track the voice of your customer and evaluate shifts in emotion. Route feedback appropriately to increase retention and make customer-centric product decisions. Our mobile-optimized surveys and precise targeting based on in-app interactions are unmatched in the mobile market and enable brands to close their customer feedback loop at scale. NPS is a lagging indicator that can only tell you so much about your customers’ perception of your brand or product. Apptentive gives you the ‘why’ behind NPS and CSAT scores, down to granular features or a customer’s experience at a specific point in time. Rapidly target your most engaged customers with special offers, or ask for their input in driving your product roadmap. Present curated, targeted offers or messages showing you’ve taken action on their feedback.
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About
Make timely announcements to your user base with an easy-to-use in-app notification center. Always keep your users updated about new features, announcements, blogs, offers and more. Impress your potential customers by showing how your product is constantly evolving and improving. Improve feature adoption by communicating to your users about new features as soon as they are shipped. Help your users learn about new features, product updates, latest news and special offers with in-app notifications. Use the beautiful in-app widget to notify users about the latest updates right within the app. Choose the way your posts are to be displayed with font styles, colors, and layouts to suit your taste and branding. Learn how users are reacting to your latest updates with smiley emojis and text feedback. Let them know that their opinion matters. Centralize all your posts in one place with a public timeline.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a Customer Feedback platform
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Audience
Companies interested in an in-app notification center solution to make timely announcements to their user base
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$19 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationApptentive
Founded: 2011
United States
www.apptentive.com
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Company Informationdrumroll.io
Founded: 2019
www.drumroll.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Contentsquare
Desktop.com
NextDNS
Topbox
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