Applicat vs. eServiceTicket Comparison


Applicat Applicat Technologies	eServiceTicket	+	+
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		Related Products Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Verizon Connect Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. Verizon Connect products and services are the points of connection between your drivers, workplace and community so you’ve always got a clear view of where you are and where you’re going. We’re there with you for the journey, helping you continue driving improved safety, efficiency, productivity, risk management and profitability. So you can make the right decisions at the right time, and be in the best position to take advantage of opportunities on the road ahead. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. 1,003 Ratings Visit Website ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data. 29 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website Linxup Linxup is an ideal GPS tracking and dash cam solution for small and medium-sized businesses with fleets that want a powerful, easy-to-use system without overpaying for technology they don't need. Linxup's live, US-based support and coaching team is dedicated to ensuring customers get maximum value to help improve safety, reduce risk and costs, and get the most out of their teams in the field. 132 Ratings Visit Website ArboStar ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 50 Ratings Visit Website
About Quality. Timely. Reliable. Professional. Effective. Courteous. Above standard. These define field-service excellence, and therefore, are the guiding principles by which we designed and built Applicat, the best-in-class field-service management platform. Integrating leading-edge mobile and ai technologies with the latest thinking in areas including scheduling optimization, service-agent assignment, field-knowledge retention, operational transparency, and customer experience, Applicat is the solution of choice for leading service providers around the world. Helping your field team to manage their time, to build routes and arrive on time, to get through their workload, solve problems and fix on first try, and to do much more, the app is head coach, support staff and referee all rolled up into one. At once a microscope and wide-angle lens, with Applicat you’ll see your field team as if for the first time.	About Our mobile-based solution is intuitive enough to make a technician of any skill-level an"A-level" communicator. With our "Least amount of taps" solution; technicians complete service tickets, purchase orders, job descriptions, parts descriptions, etc... with more ease and greater effectiveness producing an end result that's like no other. The e-ServiceTicket App is the all-in-one platform offering optimal features that are more effective and built for your specific needs. Designed by Field-Service experts to make managing details quick and easy. eServiceTicket was designed as a mobile-first-based field-service solution. With Smartphones taking the role of the all-inclusive device, being a mobile-first solution offers tremendous value. The Company web portal is used by a company's support staff to help manage customers, jobs, and workers. The Administrative web portal is used by a company's administrator to control and manage their Company Account.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Individuals looking for a field service management platform	Audience Companies searching for a solution to manage tickets, purchase orders, job descriptions, and parts descriptions
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Applicat Technologies Founded: 2010 Israel applicat.com	Company Information eServiceTicket Founded: 2016 United States e-serviceticket.com
Alternatives ServicePower	Alternatives ServicePower
eServiceTicket	SnapSuite
OptimizeMyDay	ReachOut Suite Fingent
FieldServicely	ServiceMobility ServicePower
CoreJobTrack View All	CoreJobTrack View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported HVAC Supported Purchase Order Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Not Supported Contact Database Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Time Clock Supported Work Order Management Not Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported
Integrations No info available.	Integrations No info available.
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