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About

AppWork is a cloud-based multifamily maintenance management solution designed to help property owners, managers, technicians, and residents streamline and optimize every stage of maintenance operations with a single platform built by property managers for real-world needs. It centralizes work order tracking, digital “make ready” boards for unit turnover, inspections, purchase order management, incident reporting, vendor and technician management, and detailed analytics with real-time dashboards and insight reports to support data-driven decisions and operational improvements. It includes mobile apps for technicians with clear task views and performance badges to motivate teams and improve satisfaction, and uses advanced AI automation to categorize, auto-assign, and even suggest troubleshooting steps for work orders to reduce resolution times.

About

At Dezide we help improve installation, service and repair processes by providing efficient troubleshooting knowledge to service centers, field service technicians and even end customers for both your own and competing products. Dezide gathers the knowledge of your leading technical experts in Dynamic Troubleshooting Guides, which offer real-time, consistent, step-by-step instructions to your technicians. To deliver the best possible advice, our AI-powered platform dynamically uses four major factors when deciding which troubleshooting steps to recommend: 1. the probabilities of root causes 2. the probabilities that certain corrective steps will be effective 3. the costs of repairs 4. the time needed to complete the corrective steps. As repairs are done and tracked, Dezide uses machine learning to improve continuously, offering your smartest, most cost-effective troubleshooting guidance to your team members around the world.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property managers and multifamily maintenance teams requiring a solution to streamline work orders, inspections, technician performance, and resident communication

Audience

Manufactures of equipment for construction, medical equipment, renewables and industrial engineering

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$49.00/month/user
Cloud Online + Offline - €99 user/month
Cloud Online - €49 user/month
Owned, Online + Offline - price upon request
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AppWork
Founded: 2021
United States
appworkco.com

Company Information

Dezide
Founded: 2001
Denmark
www.dezide.com

Alternatives

Alternatives

Impak

Impak

Impak Solutions
NextStep Repair

NextStep Repair

Noregon Systems
Driver Sentry

Driver Sentry

TECHVISTA Co. Ltd.
Activo EAM - CMMS

Activo EAM - CMMS

Grupo Activo

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

AppFolio Property Manager
Entrata
MRI Software
Okta
RealPage
Rent Manager
ResMan
SightMap
Yardi EHR

Integrations

AppFolio Property Manager
Entrata
MRI Software
Okta
RealPage
Rent Manager
ResMan
SightMap
Yardi EHR
Claim AppWork and update features and information
Claim AppWork and update features and information
Claim Guided Troubleshooting and update features and information
Claim Guided Troubleshooting and update features and information