Related Products
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About
The world’s leading AI-powered Review Management platform. Manage user reviews, analyze user sentiment, and improve your app’s visibility, all in one place. With AppFollow, you can make the most out of user feedback and ensure your app stays visible in the app stores, all the while climbing the rankings.
The product suite includes:
- One platform review management across all major app stores
- Review management automation, tagging, and AI responses
- Detailed analytics on user reviews, sentiment, app ranking, and competitors
- Integrations with major services like Zendesk, Salesforce, Tableau, and many others
- Expert consultation team ready to help with app growth, audits, and market strategy
AppFollow is trusted by over 70,000 clients, including Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming.
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About
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Mobile apps marketers, developers, customer success managers
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Audience
Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$23 per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAppFollow
Founded: 2014
Finland
appfollow.io
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Company InformationSurgePoint
www.thesurgepoint.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Not Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Supported
White Label
Not Supported
App Store Optimization (ASO) Features
A/B Testing
Not Supported
App Store Localization
Not Supported
Benchmarking
Supported
Competitor Monitoring
Supported
Keyword Research Tools
Supported
Rank Tracking
Supported
Reporting / Analytics
Supported
Reviews Management
Supported
Sentiment Analysis
Not Supported
Mobile App Analytics Features
A/B Testing
Not Supported
Channel Attribution
Supported
Cohort Analysis
Not Supported
Funnel Analysis
Not Supported
In-App Events Tracking
Not Supported
Push Notifications
Not Supported
Retention Tracking
Not Supported
Revenue Tracking
Supported
Uninstall Tracking
Not Supported
Mobile Marketing Features
Channel Attribution
Not Supported
Contextual Targeting
Not Supported
Coupons
Not Supported
Email Marketing
Not Supported
Engagement Monitoring
Supported
In-App Marketing
Not Supported
Location-Based Marketing
Not Supported
Push Notifications
Not Supported
Text Messaging
Supported
Text-to-Win
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
App Store
Supported
Axis LMS
Supported
BI Book
Supported
ElectroNeek
Supported
Google Business Profile
Not Supported
Help Scout
Supported
Helpshift
Supported
HubSpot CRM
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
App Store
Not Supported
Axis LMS
Not Supported
BI Book
Not Supported
ElectroNeek
Not Supported
Google Business Profile
Supported
Help Scout
Not Supported
Helpshift
Not Supported
HubSpot CRM
Supported
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