Identifix

Identifix

Solera, Inc
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About

Apex Mechanic is cloud-based shop-management software for independent automotive repair businesses, including general repair, tire, performance, fleet-service, and quick-lube shops. It combines customer and vehicle records, appointments, online booking, work orders, estimates, invoices, inventory, and customer messaging. Staff can prepare itemized estimates with parts, labor, services, taxes, and notes, send them to customers for approval, and convert approved estimates into invoices. The system also supports appointment reminders and requests for Google reviews. Shop owners can use the web application and mobile app to manage appointments, estimates, invoices, and customer conversations. A separate Apex Auto app helps vehicle owners find repair shops, request estimates, book service, message shops, and keep vehicle service history. This supports day-to-day repair workflow and customer communication in one platform.

About

Built by technicians, Identifix provides a database of 3.5MM+ real-world automotive fixes that help techs instantly get right to the correct fix for a vehicle. Every fix in is also connected to OEM Service Manuals, wiring diagrams, labor guides, and everything else you’ll need to complete any repair. Identifix will help you: *Get faster access to our vehicle repair database *Decrease time needed to diagnose mechanical repairs for handicap-modified vehicles *Increase revenue and net profit by lowering fixed repair and labor costs *Positively impact cash flow starting day one Built by technicians, Direct-Hit provides a database of real-world fixes that help techs instantly get right to the correct fix for a vehicle. Nothing gets you to the fix faster than being able to search more than 3,500,000 confirmed automotive repairs, and short-cut test procedures used and verified by thousands of technicians and shops.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent auto repair shops, including general repair, tire, performance, fleet-service, and quick-lube businesses.

Audience

Auto Repair, Auto Service

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Month-to-month subscription with no contract; payments are in CAD. Includes a 30-day free trial and a 30-day money-back guarantee.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.5 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.
  • The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

Cons

  • The only thing I wish is that it would cost 50% less per month.
  • Almost never has the vehicle you are looking for. Have to wait days for the information that is requested. Very poor details. No invoicing. Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Apex Mechanic
Founded: 2022
Canada
www.apexmechanic.com

Company Information

Solera, Inc
Founded: 2005
United States
www.identifix.com

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Categories

Categories

Auto Dealer Supported
Auto Repair Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Integrations

Brooke.ai Not Supported

Integrations

Brooke.ai Supported
Claim Apex Mechanic and update features and information
Claim Apex Mechanic and update features and information
Claim Identifix and update features and information
Claim Identifix and update features and information