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About

Secure VPN access for remote workers. Empower remote workers with frictionless, highly secure access to the enterprise network from any device, at any time, in any location while protecting the organization. If you're looking to increase protection for your remote employees so they can work from any device, at any time, from any location, get started with the Cisco Secure Remote Worker solution. Cisco can help accelerate your business success by quickly extending flexible, policy-driven access to support remote workers across wired, wireless, and VPN. Get more--with lower total cost of ownership--with multiple services beyond traditional VPN capabilities and successfully enable a more complete secure access for remote workers. Gain the visibility and control for your distributed enterprise to identify who and which devices are accessing your enterprise network.

About

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Remote workforces that need secure VPN access

Audience

Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$24.90 per month
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Free Version
Free Trial

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 4.5 / 5
support 4.2 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Simple to use. Works silently in the background. Reconnects automatically in case of network disruption.
  • We use this for VPN at my work to access certain environments. It is very secure and so far I'm not aware of any hackers gaining access to our critical systems.
  • I love being able to share my screen for troubleshooting or being able to share with others. It helps us all be on the same page.
  • -Easy to use VPN software -Very secure through using authentication software VIP access on mobile -Works reliable in the background
  • The company I used to work for, a very large company with thousands of employees around the world, had us use Cisco AnyConnect to connect to our enterprise networks whenever we were working from home or on a business trip. Our laptops would come pre-installed with the software and it seemed to integrate with the enterprise login system that we used too.

Cons

  • Errors should be more self - explanatory. Support could be faster. Connection time should be more than 12 hours (may be my organization specific policy).
  • It is a little more complicated to use for new users but with a few tries they seem to pick it up well.
  • I have yet to run into any cons. During covid shut down this was the best life line.
  • -Configuration can lead to VPN becoming a internet speed bottleneck -Load balancing needs improvements
  • Sometimes I'd have to log out / disconnect and reconnect again, and there were a few days once in a while when it just wouldn't work for a half hour or so at a time.

Pros & Cons from Real Users

Pros

  • It's simple, fast and secure to access and control devices remotely with TeamViewer. Again, it's possible to monitor and manage remote devices with TeamViewer. Likewise, it's secure to transfer files between remote devices with TeamViewer. Finally, TeamViewer provides remote IT support.
  • For me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were: 1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use. 2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio. 3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone. 4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely.
  • TeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours.
  • TeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices.
  • With TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote.

Cons

  • I haven't experienced any problems with TeamViewer so far as it meets all my needs.
  • The main things I didn't like about this platform were: 1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic. 2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly.
  • One of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware.
  • It's difficult to connect to remote devices when having unstable internet connectivity.
  • TeamViewer Remote delivers great performance and I therefore lack anything to complain about.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cisco
Founded: 1984
United States
www.cisco.com/c/en/us/products/security/anyconnect-secure-mobility-client/index.html

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com

Alternatives

Alternatives

Citrix Gateway

Citrix Gateway

Cloud Software Group
FortiClient

FortiClient

Fortinet
Check Point Mobile Access

Check Point Mobile Access

Check Point Software

Categories

VPN

Categories

VPN Features

Anonymous Browsing
DNS Leak Protection
For Digital Security
For Financial Security
For Gaming
For Streaming
Kill Switch
Multi-Language
Multi-Protocol
Peer-to-Peer
Policy Management
Remote Access
Web Inspection
White Label

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Azure Marketplace
Censornet MFA
Coeo
GigaSECURE
Guthrie CAD Viewer
MAAS
MaxPatrol
Multipass
OpenDNS
Oracle Partner Relationship Management
Oracle Unity Customer Data Platform
Splunk User Behavior Analytics
Syncro
ValidSoft
Webinar Booster
Zoho CRM
eWay-CRM
uCertify

Integrations

Azure Marketplace
Censornet MFA
Coeo
GigaSECURE
Guthrie CAD Viewer
MAAS
MaxPatrol
Multipass
OpenDNS
Oracle Partner Relationship Management
Oracle Unity Customer Data Platform
Splunk User Behavior Analytics
Syncro
ValidSoft
Webinar Booster
Zoho CRM
eWay-CRM
uCertify
Claim Cisco AnyConnect and update features and information
Claim Cisco AnyConnect and update features and information
Claim TeamViewer and update features and information
Claim TeamViewer and update features and information