AnswerWise

AnswerWise

Oxynus Technologies
+
+

Related Products

  • Pylon
    62 Ratings
    Visit Website
  • ChatD&B
    Visit Website
  • Enterprise Bot
    23 Ratings
    Visit Website
  • WiseStamp
    706 Ratings
    Visit Website
  • Docket
    58 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Assembled
    239 Ratings
    Visit Website
  • DriveStrike
    24 Ratings
    Visit Website
  • 8am
    1,116 Ratings
    Visit Website
  • optivalue.ai
    3 Ratings
    Visit Website

About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

About

Notch is an autonomous AI customer support platform designed to fully resolve customer service requests end-to-end rather than simply responding or deflecting inquiries. It uses advanced agent-based AI to handle complex, multi-step support workflows across channels such as email, chat, voice, and social media, operating continuously with always-on availability. It focuses on “true resolution,” meaning it completes entire customer requests, including backend processes, policy enforcement, and system interactions, with accuracy, consistency, and full alignment to brand voice and business rules. It combines large language models with deterministic guardrails and rule-based logic to ensure compliance, prevent errors, and maintain auditability, with every action tracked and explainable. Notch enables organizations to scale support operations without increasing headcount by autonomously resolving a high percentage of tickets and handling peak demand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an AI layer software solution for their customer support needs

Audience

Enterprise and fast-growing companies wanting a solution to automate and scale customer support by using AI agents to fully resolve tickets across channels without increasing headcount

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Company Information

Notch
Founded: 2021
United States
www.notch.cx/

Alternatives

AnswerDash

AnswerDash

CloudEngage

Alternatives

Jenny

Jenny

GetJenny
AnswerGPT

AnswerGPT

AptEdge
Jenny

Jenny

GetJenny
Help.center

Help.center

micro.company

Categories

Categories

Integrations

Freshdesk
Salesforce Agentforce Service
Zendesk

Integrations

Freshdesk
Salesforce Agentforce Service
Zendesk
Claim AnswerWise and update features and information
Claim AnswerWise and update features and information
Claim Notch and update features and information
Claim Notch and update features and information