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About

Let AnswerForce be your voice, whenever you need it. We can help grow your business by handling every call with professionalism and personality. Our virtual receptionists support you 24/7, allowing you to save on the cost of missed opportunities and focus on what truly matters: your customers. Our virtual receptionists will answer your calls when you're unavailable. We'll send you detailed reports, containing important call information. Greeting every caller, our friendly virtual receptionists can patch calls through to you or your team per your call handling instructions. Efficient AnswerForce receptionists will schedule appointments on your behalf, and will send you timely reminders. Professional AnswerForce receptionists will capture and qualify leads for you, enabling you to focus on growing your business. Ensure more of your callers reach a professional and caring voice with a bilingual answering service.

About

CX Hub is a cloud platform designed to bring the enterprise closer to customers than ever before to provide a next generation customer experience today. The CX Hub platform allows companies to provide a revolutionary but natural customer experience via voice calls, voice assistants and their favorite messaging channels by joining the silos of Contact Center and CRM with messaging, AI, journey analytics & data. Contact center messaging: Enables Voice Agents in real time to identify a cell phone caller and text them information while they’re speaking. Agent also has a complete history of all messaging sent to / from a caller’s number. Enables Chat Agents to use their toll or tollfree numbers to interact with customers by SMS or MMS. Gives customers the option to skip being placed on hold and move from voice to messaging.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a 24/7 virtual receptionist solution

Audience

Organizations that want to improve customer experience with automated SMS messaging and notifications

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnswerForce
United States
www.answerforce.com

Company Information

WEBTEXT
Founded: 2007
Ireland
webtext.com

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Ruby

Ruby

Ruby Receptionists
Alive5

Alive5

Alive Technologies

Categories

Answering Services Supported
Live Chat Supported
Managed Live Chat Supported

Categories

Live Chat Supported
Push Notifications Supported
SMS Marketing Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Salesforce Supported
Amazon Connect Not Supported
Apple Calendar Supported
Constant Contact Supported
Field Force Supported
FranConnect Supported
Freshsales Supported
Google Calendar Supported
Google Voice Supported
HubSpot CRM Supported
HubSpot Sales Hub Supported
Insightly Supported
Oracle CRM On Demand Not Supported
Pipedrive Supported
QuickBooks Online Supported
Slack Supported
Symbee Not Supported
Thryv Supported

Integrations

Salesforce Supported
Amazon Connect Supported
Apple Calendar Not Supported
Constant Contact Not Supported
Field Force Not Supported
FranConnect Not Supported
Freshsales Not Supported
Google Calendar Not Supported
Google Voice Not Supported
HubSpot CRM Not Supported
HubSpot Sales Hub Not Supported
Insightly Not Supported
Oracle CRM On Demand Supported
Pipedrive Not Supported
QuickBooks Online Not Supported
Slack Not Supported
Symbee Supported
Thryv Not Supported
Claim AnswerForce and update features and information
Claim AnswerForce and update features and information
Claim WEBTEXT and update features and information
Claim WEBTEXT and update features and information