Crew

Crew

Spearamus
+
+

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About

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

About

Crew Enterprise connects your entire workforce from the frontline to corporate leadership, unifying communications, streamlining scheduling, elevating task execution, and making operations hum. Give your frontline workforce real-time access to the information and team discussion they need to be productive. From the boardroom to the breakroom, connect your 21st century workforce with a modern communication platform. Drive consistent execution across your entire workforce and maintain real-time visibility into progress across all teams. Unify tasks with communication, scheduling, and other key workflows. Deploy templates and task assignment tools to streamline work. Achieve consistent execution across even the most complex organizations. Collect insights and take action at scale. Command Center is the central nervous system of your frontline workforce. Protect your people and your organization with advanced compliance controls and safety features.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses in need to improve performance with a Sales Performance Management platform

Audience

Companies seeking a tool to improve communications, streamline scheduling, and elevate task execution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • This software is used by our organization for our nurse scheduling and management. It’s also used for our nursing communication.

Cons

  • This app would be perfect if it could integrate with our payroll provider.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AmplifAI
Founded: 2014
United States
www.amplifai.com

Company Information

Spearamus
Founded: 2015
United States
crewapp.com

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Categories

Categories

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Not Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Not Supported

Employee Recognition Features

eCards Not Supported
Goals Not Supported
Leaderboards / Activity Tracking Not Supported
Manager-to-Peer Recognition Not Supported
Mention Management Not Supported
Nominations Not Supported
Peer-to-Peer Recognition Not Supported
Performance Management Not Supported
Rewards Catalog Not Supported
Rewards Points Not Supported
Social Recognition Not Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Not Supported
Messaging Supported
Mobile Access Supported
Online Punch Card Supported
Payroll Management Supported
Punch card Supported
Reporting/Analytics Supported
Salaried Employee Tracking Not Supported
Sick Leave Tracking Not Supported
Vacation / Leave Tracking Not Supported
Workstation Tracking Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Not Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Integrations

Amazon Connect Supported
Clarabridge Supported
Cogito Supported
DealerSocket Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Hg Mercury CRM Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
NiCE CXone Mpower Supported
NiCE Employee Engagement Manager (EEM) Supported
Oracle Cloud Infrastructure Supported
SAP CRM Supported
Salesforce Supported
ServiceNow Supported
SurveyMonkey Supported
Tableau Supported
Twilio Supported
Workday Extend Supported
Zendesk Supported

Integrations

Amazon Connect Not Supported
Clarabridge Not Supported
Cogito Not Supported
DealerSocket Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Hg Mercury CRM Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
NiCE CXone Mpower Not Supported
NiCE Employee Engagement Manager (EEM) Not Supported
Oracle Cloud Infrastructure Not Supported
SAP CRM Not Supported
Salesforce Not Supported
ServiceNow Not Supported
SurveyMonkey Not Supported
Tableau Not Supported
Twilio Not Supported
Workday Extend Not Supported
Zendesk Not Supported
Claim AmplifAI and update features and information
Claim AmplifAI and update features and information
Claim Crew and update features and information
Claim Crew and update features and information