ChatBot

ChatBot

LiveChat Software
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About

Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript.

About

Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in automating support with a fully customizable virtual customer assistant

Audience

Businesses that want to design and create and deploy their own chatbot for customer service and customer experience

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • ChatBot is a great solution when it comes to handling online customer queries. Setting up the tool, deploying as well as customization is easy The tool is fast and online 24/7. It makes chatting with clients seamless and connecting them to the right specialists easy as well.

Cons

  • The tool is amazing and no issues with this tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Amio
Founded: 2017
Czech Republic
amio.io

Company Information

LiveChat Software
Founded: 2002
United States
chatbot.com

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
Dialogflow

Dialogflow

Google
Amazon Lex

Amazon Lex

Amazon
Alhena

Alhena

Alhena.ai

Categories

Categories

Conversational AI Supported
Live Chat Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Facebook Messenger Supported
Quickwork Supported
Axis LMS Not Supported
Bird Supported
CloudTalk Not Supported
Easyflow Not Supported
LiveChat Not Supported
Morphic Not Supported
MySMSmantra Not Supported
Nekton.ai Not Supported
ProcurementFlow Not Supported
Slack Not Supported
Telegram Supported
WhatConverts Not Supported
WhatsApp Supported
Wit.ai Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Supported
Zowie Not Supported

Integrations

Facebook Messenger Supported
Quickwork Supported
Axis LMS Supported
Bird Not Supported
CloudTalk Supported
Easyflow Supported
LiveChat Supported
Morphic Supported
MySMSmantra Supported
Nekton.ai Supported
ProcurementFlow Supported
Slack Supported
Telegram Not Supported
WhatConverts Supported
WhatsApp Not Supported
Wit.ai Not Supported
Wufoo Supported
Zapier Supported
Zendesk Not Supported
Zowie Supported
Claim Amio and update features and information
Claim Amio and update features and information
Claim ChatBot and update features and information
Claim ChatBot and update features and information